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Mercedes-Benz of Pembroke Pines - Service Center

Pembroke Pines, FL

4.2
369 Reviews

369 Reviews of Mercedes-Benz of Pembroke Pines - Service Center

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July 19, 2022

good dealer, good sellers, excellent infrastructure, good technical service. friendly, punctual and willing to help the customer More

by Jjoseduran.campos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Hernández
Jul 22, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 18, 2022

Facility adequate as usual, but problem with calculating backup camera equipment (I was told after waiting almost 5 hours) even with a 10 a.m. appointment. More

by toz555
Recommend Dealer
Yes
Employees Worked With
Orlando Dominguez ?
Jul 21, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 18, 2022

They are great fast ready to serve us . I like being there really enjoy the cars inside the showroom. My favorite car dealership . They have the best rides in town. More

by Mgefferie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 21, 2022 -

Mercedes-Benz of Pembroke Pines responded

hi, we are pleased to hear you had such a positive experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 17, 2022

excellent system of appointments and staff reception, punctuality and speed, efficient resolution, they listen to the client More

by Luis Avila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
Jul 19, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Jul 19, 2022 -

Luis Avila responded

Very good

July 16, 2022

Excellent service. Solved a very difficult problem with my car. Steven Douglas went out if his way to make sure the problem was resolved More

by Brigitte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Douglas
Jul 19, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 11, 2022

Poor service, and don’t plane in on the pandemic It takes 5 hours do the smallest job, and no loaner have to sit out the time More

by Not sure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Jul 14, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Pembroke Pines. If you'd like, please contact our General Manager at (954) 644-5035. We'd appreciate the chance to make your experience a positive one.

July 11, 2022

Professional service, and treatment by top notch employees. I would easily recommend this dealership to my friends. More

by fiunupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Campbell
Jul 14, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We appreciate your recommendation of Mercedes-Benz of Pembroke Pines and we hope to be of service again in the future.

July 09, 2022

Did not clean my car after requesting it 6 hours before pick up too expensive More

by Bobwatlerbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Orlando
Jul 11, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5035. We hope to hear from you.

July 08, 2022

We love Pembroke Pines Mercedes Benz the service we receive is always great, our Service Advisor Alex Cruz always give us advice on what care our Mercedes needs we really appreciate him. This is our se More

by Foxylady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jul 11, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 05, 2022

Pedro always provides the best service experience every time. He is the best!! Thank you More

by Casgr1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Gonzalez
Jul 08, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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