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Mercedes-Benz of Pembroke Pines - Service Center

Pembroke Pines, FL

4.2
369 Reviews

369 Reviews of Mercedes-Benz of Pembroke Pines - Service Center

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July 05, 2022

Trustworthy professional knowledgeable service delivered in a timely period. Making me proud that I choose to drive Mercedes.. More

by rivieraron123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 08, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 23, 2022

Staff was very polite and professional and attentive. Service was completed in a reasonable amount of time. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 24, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi David, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 23, 2022

Fast, courteous service. Right on time. But I wish I would’ve a loaner while the car was in service. More

by Deyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Rodríguez
Jun 24, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 20, 2022

My service advisor was very helpful in getting my car ready in a timely manner. More

by Oral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro
Jun 21, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 11, 2022

The Sale and Service People(Mr. Antony Toro and Mr.Ray Hernandez) of Mercedes’ of Pembroke Pines are attentive, efficient and caring professionals that provide an excellent service.. More

by Juan Carlos Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Antony Toro Sales, Mr.Ray Hernandez Service
Jun 12, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Juan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 10, 2022

Great service advisor coffee machine didn't work and they say need alignment but car run good... More

by Adelayda Romero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 12, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2022

Mercedes Benz of Pembroke Pines is my preferred dealership, both for buying new cars and for servicing them. I have been their customer for the last 7 years, bought three cars and had all the facto More

by CarlosL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Campbell
Jun 12, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 05, 2022

They did the right thing and expedited my car’s service needs. Pedro was awesome. More

by jao32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro
Jun 05, 2022 -

jao32 responded

Thank you Pedro!

June 02, 2022

Sorry to write this but my experience for a simple 1st Service for a new car was disappointing. Initially, I received numerous emails to schedule an appt. in Feb. I did, and when I arrived, was told tha More

by brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr. D
Jun 05, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Brian, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5035 to discuss what we can do to help.

June 02, 2022

This dealer return the fun and pleasure of driving my car again. Thank you to my great advisor friend Orlando my car drives again like it should the best or nothing. More

by hermannubeto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Service advisor
Jun 05, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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