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Mercedes-Benz of Pembroke Pines - Service Center

Pembroke Pines, FL

4.2
369 Reviews

369 Reviews of Mercedes-Benz of Pembroke Pines - Service Center

Sort by
April 30, 2022

Fantastic service, very accommodating and efficient, everything with the human touch of your assigned Service Advisor. Thank you, Pedro, for a great customer experience. More

by aechecopar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
Report | Print
May 04, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2022

The attention from Pedro Rodriguez was very good. he took care to meet my request. Thanks for all. Elaine Angel More

by ELAINE ANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
Report | Print
Apr 30, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Elaine, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pembroke Pines! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 26, 2022

Fast, easy, professional service! All personnel are extremely helpful Service performed in a timely manner. More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Campbell
Report | Print
Apr 29, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 26, 2022

This dealer is located in a very convenient location due to the easy access from different places More

by juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Apr 29, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 26, 2022

My service advisor Reydel is always honest, punctual, kind, and fair. He is patient and takes the time to explain anything I question. He is highly professional and the reason I continue to service my ve More

by ak060490
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reydel Hernandez
Report | Print
Apr 29, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 25, 2022

This dealership is excellent. We love the Service department and Alex our Service Manager is a STAR. Everyone we have ever met or used at this dealership including reception, car More

by Joe Cee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex - Service Manager; John - Accounting and loaner manager
Report | Print
Apr 28, 2022 -

Mercedes-Benz of Pembroke Pines responded

Joe, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Pembroke Pines. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Apr 28, 2022 -

Joe Cee responded

We generally do not respond unless not happy. I say again, your folks are outstanding! I am a disabled Vetsnd a Marine I only say what I mean. Blessings to all! Good job! Great Business Model Semper Fidelis Joe

April 25, 2022

Service was performed as requested. I was constantly kept abreast of findings and progress. When service was completed, I was also notified by my Service advisor. More

by Mquerette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
Report | Print
Apr 28, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 23, 2022

My service advisor EddieSuarez was great and worked with me and my time constraints.He was professional and knowledgeable and a pleasure to work with. More

by Williamjschmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Suarez
Report | Print
Apr 26, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 22, 2022

Yasmany has been very responsible all the time calling me to let me know the status of the car, trying to help me More

by ismae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmany
Report | Print
Apr 25, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Ismae, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2022

Pedro, the service tech that took care of me is the best. I have a service tech for life. More

by alex_llerena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro
Report | Print
Apr 24, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your kind review; we are happy to pass along your comments to Pedro here at Mercedes-Benz of Pembroke Pines! We do hope we can be of assistance in the future. Take care!

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