Mercedes-Benz of Pembroke Pines - Service Center

Customer service from valet to rep Stephan Douglas to loaner car specialist was excellent. Made you feel like family. The process was explained in its entirety. loaner car specialist was excellent. Made you feel like family. The process was explained in its entirety. More

Chris, the service manager was very instrumental in turning an ugly situation into a very positive outcome. Truly a customer service provider. turning an ugly situation into a very positive outcome. Truly a customer service provider. More

Fast honest quality work. Good correct Merdedes service is never cheap any where in the world Good correct Merdedes service is never cheap any where in the world More

Great service and communication wait can be a little long once it gets busy there but other than that friendly service and staff once it gets busy there but other than that friendly service and staff More

Took the C63 in for a repair that MBUSA was helping me with, the service was great. Pedro the service writer kept me informed as to the status of my vehicle and made sure that the issue was resolved corre with, the service was great. Pedro the service writer kept me informed as to the status of my vehicle and made sure that the issue was resolved correctly. I received a loaner which was great. More

Dealer reps took extraordinary steps not to add unnecessary repair costs. Dealership was clean and everyone was friendly. unnecessary repair costs. Dealership was clean and everyone was friendly. More

Ray Hernandez with service is the best. Been with Pembroke pines MB since 2006 and Ray is one of a kind. He was very knowledgeable about the service on my MB, kind and knew just what I want Been with Pembroke pines MB since 2006 and Ray is one of a kind. He was very knowledgeable about the service on my MB, kind and knew just what I wanted based on my interests. More

AAA+++ Service. The guy that gilled in to help me did an incredible job, so friendly, knowledgeable and communicative. The guy that gilled in to help me did an incredible job, so friendly, knowledgeable and communicative. More

As soon as you get in the services area you start feeling a great customer services !!! Orlando, is one of a kind services Manager assistant , he gave me full follow up on my visit a great customer services !!! Orlando, is one of a kind services Manager assistant , he gave me full follow up on my visit More

My experience every time I visit this location has been phenomenal the staff wiliness to help and to keep you informed is commendable- Great customer Service especially to Stephen Douglas phenomenal the staff wiliness to help and to keep you informed is commendable- Great customer Service especially to Stephen Douglas More