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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,379 Reviews
Call Service Center (972) 599-0909

1,379 Reviews of Mercedes-Benz of Plano - Service Center

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January 13, 2025

Jay and the service team are great. I was taken care of rather quickly. Despite my worries of a bad experience I got quite the opposite. Truly high class service More

by Cstory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
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Jan 14, 2025 -

Mercedes-Benz of Plano responded

Cstory, thank you for sharing 5-stars! We're glad to hear Jay and the rest of our team are great! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 11, 2025

Great service and friendly staff and place very clean. I enjoy looking at the new models while my car is being serviced. More

by martindvielma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Mercedes-Benz of Plano responded

martindvielma, thank you for sharing 5-stars and noting great service and our friendly staff! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 10, 2025

The service department is amazing here. They are knowledgeable, accommodating and deliver quality service. Marc is quick to respond and always returns my calls, as well as keeps me inform More

by dwthimmig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Henley-service
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Jan 10, 2025 -

Mercedes-Benz of Plano responded

dwthimmig, thank you for sharing 5-stars! We're glad to hear Marc and the rest of our team are knowledgeable, communicative and accommodating! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 09, 2025

Service was on time and completed to my satisfaction. Thanks to Tony for a good experience. More

by Bmw339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 09, 2025 -

Mercedes-Benz of Plano responded

Bmw339, thank you for sharing 5-stars! We're pleased to hear Tony provides timely and satisfactory service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 09, 2025

Everything I take my GLC300 to Mercedes Benz of Plano, they always exceed my expectations. More

by mike.niemtschk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CANDICE LEWIS
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Jan 09, 2025 -

Mercedes-Benz of Plano responded

mike, thank you for sharing 5-stars! We're pleased to hear our team always exceeds your expectations! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

January 08, 2025

Excellent service department. The service writer I work with there is knowledgeable and honest. And the mechanics seem to know what they are doing. More

by garydfoss
Workmanship
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez
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Jan 08, 2025 -

Mercedes-Benz of Plano responded

Gary, thank you for sharing 5-stars! We're pleased to hear our team always provides top tier service and was knowledgeable and honest! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 08, 2025

Great and fair service. Always easy to work with. Their service advisor Marc Henley is wonderful. More

by carolyn.coveymorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Henley
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Jan 08, 2025 -

Mercedes-Benz of Plano responded

carolyn, thank you for sharing 5-stars! We're pleased to hear Marc Henley is wonderful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 08, 2025

Sabrina always going above and beyond to help when I need my vehicle serviced. She has excellent customer service and it shows that she works hard and is dedicated. Great job all around I would highly recomm More

by lavarry29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Ozminkowski
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Jan 08, 2025 -

Mercedes-Benz of Plano responded

lavarry29, thank you for sharing 5-stars! We're happy to hear Sabrina always goes above and beyond for you! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

January 08, 2025

Clean, inviting! Friendly and professional employees- from the valets who greet you to service managers and techs. Sales staff and finance folks are eager to offer as More

by Pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence King III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Robles
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Jan 08, 2025 -

Mercedes-Benz of Plano responded

Pamela, thank you for sharing 5-stars! We're glad to hear our team is friendly and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 07, 2025

Aly did a wonderful job and always helps me with my car. Highly recommend Mercedes-Benz Zola More

by davilaanissa35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Gleason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Mercedes-Benz of Plano responded

davilaanissa35, thank you for sharing 5-stars and noting Aly did a wonderful job! We're glad to hear everything went smoothly. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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