Mercedes-Benz of Plano - Service Center

My car was taken in promptly. Everyone there is friendly. Drinks and snacks were good and plentiful. The young man who helped me was polite and kept me up to date on the progress of my car. All in all it mad Drinks and snacks were good and plentiful. The young man who helped me was polite and kept me up to date on the progress of my car. All in all it made a not fun activity very pleasant. More

Mercedes Benz of Plano is a phenomenal dealership! They are always going way above and beyond to ensure top of the line, quality service and excellent customer service as well. Zach Vunk, Service Advisor, are always going way above and beyond to ensure top of the line, quality service and excellent customer service as well. Zach Vunk, Service Advisor, is a godsend! I can always count on him no matter what my needs are to service my car. The staff truly values their customers and that is something that is very hard to find! More

Disinterested service. Non existent communication. Got far superior service on my Ford company car. And BMW service is far and away superior Never again far superior service on my Ford company car. And BMW service is far and away superior Never again More

This dealership is very professional and efficient when servicing my car . I've been going there for ten years. servicing my car . I've been going there for ten years. More

In-take process can be a bit busy but overall professional, friendly and knowledgeable. Service and repairs are of the quality I expect from dealership. professional, friendly and knowledgeable. Service and repairs are of the quality I expect from dealership. More

This dealership is excellent! From staff to quality of work. Very efficient. I have used them for my car service for many years and never been disappointed. work. Very efficient. I have used them for my car service for many years and never been disappointed. More

Eli Garcia was thorough, careful and helpful. Cedric While also helped out with my paper work which was appreciatef While also helped out with my paper work which was appreciatef More

Marc Henley of MB Plano was very attentive to my concerns regarding service to my vehicle. He reflects the caring attitude that this dealership has toward its customers. regarding service to my vehicle. He reflects the caring attitude that this dealership has toward its customers. More

This Dealership it’s always respond to two request for information they have their most professionalism and attention to detail thank you information they have their most professionalism and attention to detail thank you More

Mercedes Benz of Plano was not able to repair the problem of my car radio. Car spend a month in their shop but the technician could not figure out the problem just speculation. of my car radio. Car spend a month in their shop but the technician could not figure out the problem just speculation. More