Mercedes-Benz of Pompano - Service Center

Profesional Courteous Good customer service Good customer experience Felt they were taking care of my car issues Listen carefully to your concerns reference car trouble I was given advise an customer experience Felt they were taking care of my car issues Listen carefully to your concerns reference car trouble I was given advise and recommendations how to handle and resolve car issues. More

The staff members are always friendly, professional, and welcoming. The surroundings are always clean inside and outside. welcoming. The surroundings are always clean inside and outside. More

Professional, courteous service. Pleasant, clean environment. Measures are in place to avoid or mitigate customer inconvenience. Pleasant, clean environment. Measures are in place to avoid or mitigate customer inconvenience. More

From the beginning to the end I was satisfied with the service. I loved that whenever I needed anything someone was there to offer their service. I love the communication. service. I loved that whenever I needed anything someone was there to offer their service. I love the communication. More

We have always had great service from this Mercedes Dealership. On my car, the indicator light comes on to alert me about my tires. Without an appointment, I have driven into this service area. With Dealership. On my car, the indicator light comes on to alert me about my tires. Without an appointment, I have driven into this service area. Without question, they have taken me with a most pleasant attitude. Thank you so much for being a great dealership. More

Very dissatisfied! Went in to address a warning light to check my rear left tail light. I left with a $310 charge, a quote of $10,000+ plus for a bunch of things (tai Went in to address a warning light to check my rear left tail light. I left with a $310 charge, a quote of $10,000+ plus for a bunch of things (taillight not mentioned in the written estimate) plus a comment on the telephone that the taillight compartment needed to be replaced for an additional over $3,000 amount. This is for a 9-year-old car with 74,000 miles on it, so it is not worth much more than $10,000. To add insult to injury my bill included a $34 (about) miscellaneous charge for doing nothing. I complained about it and the charge was removed. Manager said it was a mistake (yeah). There was no sense of priority, no evaluation of safety issues...No communication at all. Bottom line, I am $310 poorer, wasted time, and am no better off than I was before. More

Very Efficient, clean, friendly, accommodating, one of the best dlrshps i have been to. I Have been to many other dealerships for service..with My MB..AS WELL AS ALL MY PREVIOUS CARS..AND HANDS DOWN MERC the best dlrshps i have been to. I Have been to many other dealerships for service..with My MB..AS WELL AS ALL MY PREVIOUS CARS..AND HANDS DOWN MERCEDES BENZ OF POMPANO..IS THE BEST. More

Service was done as expected. Car even with a few problems, drives even better than when we dropped it off. planning on trading it in, but will wait as the service was super. Wi Car even with a few problems, drives even better than when we dropped it off. planning on trading it in, but will wait as the service was super. Will trade it in the next time I come back. More

the employee was very helpful and kind. He explained everything that was going to be done to my car. He explained everything that was going to be done to my car. More

Mercedes Benz Pompano, is the only Dealership I take my car to. However, my Service advisor Bradley Marcof takes great care of my vehicle every time. car to. However, my Service advisor Bradley Marcof takes great care of my vehicle every time. More