Mercedes-Benz of Pompano - Service Center

Ease of getting appointment, friendliness of staff.Brad Ease of getting appointment, friendliness of staff. Brad is very knowledgeable Ease of getting appointment, friendliness of staff. Brad is very knowledgeable More

Professional service from the minute you drive up! Having a loaner car available to me while the service was being done was so convenient. Armando let me know when all was done and how things went. a loaner car available to me while the service was being done was so convenient. Armando let me know when all was done and how things went. More

I brought my car in for service. I was pleased with Hayden Smith. He was my service advisor. Hayden Smith. He was my service advisor. More

They always give me the best service here and my advisor Armando is the best Armando is the best More

Beyond the worst experience ever at any dealership or repair facility. Communication was nonexistent confusing, and misleading at times. People simply would not pick up the phone to communicate or not re repair facility. Communication was nonexistent confusing, and misleading at times. People simply would not pick up the phone to communicate or not return voicemails left with questions. Would never ever go back, and plan on telling as many people as possible never to go there as well. More

I had a wonderful experience regarding the repairs of my vehicle, thanks to my service rep Anja. My extended warranty with car shield provided terrible service with regards to my contract but the service r vehicle, thanks to my service rep Anja. My extended warranty with car shield provided terrible service with regards to my contract but the service rep from Mercedes, Anja went beyond to assist me with getting the issue taken care of. My vehicle sat there for 5 months no fault of Mercedes. However, Anja ensured that I was kept abreast and returned my calls and emails in a timely manner. Anja was very attentive and made a horrible situation a little easier to bare. My service experience was excellent at Mercedes Benz of Pompano. Sorry I can't say the same for car shield. Thank you Mercedes. Thank you very much Anja. More

Do not waste your money take your business or your car to another place the worst care I have ever seen in my life. Calling the technical service because my car has a problem and if I cannot tell them what another place the worst care I have ever seen in my life. Calling the technical service because my car has a problem and if I cannot tell them what the problem is, they will not give me an appointment, because I am not a mechanic, I cannot tell them what problem the car has. More

Made an appointment to get my car service today, was told that would take 1 1/2 and ended up being 3 hours and rep was not very nice. Get home to find that one of my tires have a nail, why would the rep se that would take 1 1/2 and ended up being 3 hours and rep was not very nice. Get home to find that one of my tires have a nail, why would the rep see that? Had to return to the dealer to fix the tire, that's not acceptable at all. I am not a happy owner, never had problems at any of the other Mercedes Benz service places. Ana Casals More

Keith Donohue was helpful and attentive. Answered all of my questions and made sure my vehicle was ready for me to pick up when I flew down. Very detail oriented. It was a pleasure. my questions and made sure my vehicle was ready for me to pick up when I flew down. Very detail oriented. It was a pleasure. More

My experiences (from sales to service to finance) with this dealership have been nothing but poor from the beginning. Stay away from Mercedes Benz Pompano and any AutoNation dealerships - is my advice . this dealership have been nothing but poor from the beginning. Stay away from Mercedes Benz Pompano and any AutoNation dealerships - is my advice . More