Mercedes-Benz of Pompano - Service Center

Service manager Ron Williams told me, based upon his experience and miles on my car, that the mechanical timing of my car was off and it would cost $2700 for them to tear my engine apart PLUS parts/labo experience and miles on my car, that the mechanical timing of my car was off and it would cost $2700 for them to tear my engine apart PLUS parts/labor to repair. Had my car towed to a competent mechanic. Mechanical timing was NOT off and repairs were done for under $500. Very unethical way to do business. Do yourself a favor and do NOT have any repairs done here without getting a second opinion from someone who can accurately diagnose your car, not just try to take your money to fix problems that aren't even there! More

and all of you at Mercedes Benz of Pompano Beach, FL for a purchase well handled. Another Very Satisfied Customer of Yours wishes you all well. Thank You All a purchase well handled. Another Very Satisfied Customer of Yours wishes you all well. Thank You All More

I have been trying to get the name and e mail address of the service manager. I had a scheduled maintenance recently done there and I would like to have a new service advisor. Mary Simms has been my servi the service manager. I had a scheduled maintenance recently done there and I would like to have a new service advisor. Mary Simms has been my service consultant but I no longer want to deal with her. No one who answers the phone at the store wants to give out the e mail address or the managers name so if this is what you want here it is. If I have to deal with Mary Simms again, I will go to another dealer. More

I am always reluctant to bring my car in for service because most dealers try to upsell everytime you walk in the door. I let joel Know the problem ahead of time and he assured that all probelms were because most dealers try to upsell everytime you walk in the door. I let joel Know the problem ahead of time and he assured that all probelms were dealt with under the covered warranty. Joel knows his product and is a pleasure to work with. More