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Mercedes-Benz of Pompano - Service Center

Pompano Beach, FL

4.4
244 Reviews

244 Reviews of Mercedes-Benz of Pompano - Service Center

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April 26, 2023

Excellent customer service Service advisor knowledgeable,,honest and pleasant. Appointment within a week and a quality loaner car More

by tacobello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Markoff
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May 01, 2023 -

Mercedes-Benz of Pompano responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 24, 2023

First service at this dealership, very impressed with efficiency of the staff and process to schedule service More

by Brian T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Ramos
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Apr 27, 2023 -

Mercedes-Benz of Pompano responded

Hi Brian, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 21, 2023

Good explanation on service required both verbally and in writing. work completed on time pick up was quick and easy. More

by GRL56
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Apr 24, 2023 -

Mercedes-Benz of Pompano responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 16, 2023

After 3 days the app still not working they said that happen in others Mercedes Unbelievable More

by Mariano
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank aguiar
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Apr 21, 2023 -

Mercedes-Benz of Pompano responded

Hi Mariano, thank you for taking the time to leave us feedback. Please call our General Manager at (954) 644-4832 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

April 12, 2023

Fast reliable and very friendly dealership. My service was performed in less than an hour and vehicle clean and ready for me before I arrived for pickup. More

by WERGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haden Smith, Marcos Escudero
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Apr 21, 2023 -

Mercedes-Benz of Pompano responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Apr 21, 2023 -

WERGS responded

The employees I dealt with were amazing and I hope they know it. Will definitely continue to take my services back to them.

April 10, 2023

My annual service was handled efficiently, courteously and with great care for my vehicle. My service adviser always takes the time to review everything with me. More

by latrell1726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kobylarczyk
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Apr 21, 2023 -

Mercedes-Benz of Pompano responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 07, 2023

My car went in for its yearly service. As usual, Anja did a terrific job explaining things to me. I’m from out of state, but always have my service done in Pompano before I go home. More

by leslie_drury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anja Moore
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Apr 21, 2023 -

Mercedes-Benz of Pompano responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 06, 2023

Always fast, efficient and on time, a great experience again. We live in West Palm Beach but travel to Mercedes of Pompano Beach for their great service! More

by millert11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Llija, Gorgioski
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Apr 08, 2023 -

Mercedes-Benz of Pompano responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 04, 2023

My preferred Mercedes Dealer in SE Florida. I like Pompano better than Ft Lauderdale and Delray the other close dealers to my home. More

by alexanderkaras
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
armando in service
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Apr 04, 2023 -

alexanderkaras responded

5 stars

April 03, 2023

The service was excellent, my advisor could not have been any better, everything was explained to me in full detail before any work was done More

by nudelberg
Recommend Dealer
Yes
Employees Worked With
Anja
Report | Print
Apr 06, 2023 -

Mercedes-Benz of Pompano responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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