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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,563 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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1,563 Reviews of Mercedes-Benz of Portland - Service Center

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June 02, 2022

Great customer service. The only negative is the poor job they do cleaning the inside of the windshield. Dirty rag or something, always has water streaks, glares really bad More

by DOUGLAS.PEPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Mercedes-Benz of Portland responded

We appreciate the feedback which will be shared with our staff for awareness. Cheers for sharing that your visit was a great, 5-star customer service experience!

June 01, 2022

Took care of my older Mercedes. Fixed what was needed and told me what could wait. More

by WOLFSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Mark Tower
Jun 01, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars and your satisfaction of the work performed during your service appointment.

June 01, 2022

Serviced the car as needed. Other issues came up shortly after getting the car back so we are headed back. More

by SARAH.SMITH85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod
Jun 01, 2022 -

Mercedes-Benz of Portland responded

Hi Sarah, We're glad to hear your service appointment was a success and good call on taking it back swiftly for a second look.

May 31, 2022

Kind and very helpful staff. I was informed every step of the way with my service. My car was presented to me clean as a whistle! More

by zotburmester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

Kudos for the excellent feedback on your pristine service appointment thanks to our kind, helpful staff!

May 31, 2022 -

zotburmester responded

Hopefully my next visit will be to purchase a new vehicle!

May 31, 2022 -

Mercedes-Benz of Portland responded

Kudos for the excellent feedback on your pristine service appointment thanks to our kind, helpful staff!

May 31, 2022

Every time I go to service my vehicle at Mercedes-Benz of Portland it is a wonderful experience. More

by JoeA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Szabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

We appreciate the 5-stars for your customer satisfaction, Joe!

May 31, 2022

No hassle. Prompt and courteous service. Good staff. Knew what they were doing. Have been coming here since 1986. More

by EZRAAZHAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

We appreciate taking care of your auto needs for over 30 years due to the consistency of our prompt and courteous service. The hope is that our no-hassle policy paired with good staff continue to attract more loyal customers like you!

May 30, 2022

Oil leak after service B. Was told that I can come in in 4 weeks to fix something MB Portland has caused. Bad customer service. Charged for gas for loaner even though I have More

by joshua.lee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Acevedo
May 29, 2022

Everyone is always helpful and courteous! Waiting time is at a minimum. My car always looks amazing when service is completed! More

by BrindaScott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

Hi Brinda, We know time is precious and are conscious of the task to get you back on the road swiftly. Thank you for the 5-star reward and trusting us with your auto needs!

May 29, 2022

I cannot express my satisfaction with this place. Every time I bring my car in Mark T. makes sure everything is taken care of. The entire staff works so hard and I appreciate each and every one of th More

by pdxprincess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

It is a pleasure to earn your business! Thank you for the gracious compliments for Mark and our team on their quick and attentive service.

May 29, 2022

Great service and car was on time and as promised. I have been a customer for over 35 years. More

by JMARK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

We recognize and appreciate your customer loyalty. Thank you for the excellent feedback!

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