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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,535 Reviews

1,535 Reviews of Mercedes-Benz of Portland - Service Center

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April 14, 2022

very prompt and attentive to your needs, communication is great and very comfortable waiting area , More

by THESCOTT632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Apr 15, 2022 -

Mercedes-Benz of Portland responded

Thank you for the excellent feedback and 5-star rating!

April 13, 2022

Fast and easy. I dropped my car off for its annual service and then just came and picked it up once it was done. Can’t get any easier then that! More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
Apr 15, 2022 -

Mercedes-Benz of Portland responded

Hi Jen, We're all about a seamless convenient experience. Glad we could get you back on the road swiftly!

April 13, 2022

Everything was really good. I am disappointed that they removed all the snacks and water. More

by 1TANYAMIRONOVA65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Apr 15, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-star feedback, Tanya. Safe travels, we're glad to know you appreciated the refreshments!

April 13, 2022

Efficient and professional staff Everything went According to the schedule with minimum of disruption for me More

by GUTTMAN
Recommend Dealer
Yes
Employees Worked With
Mo Abujamous
Apr 15, 2022 -

Mercedes-Benz of Portland responded

We appreciate the 5-stars and thank you for the compliments on our professionalism and efficiency. Safe travels!

April 12, 2022

So unhappy with my experience. They game the customer to try to squeeze out every dollar. I will never set foot in Mercedes Benz of Portland again, and I hope you don't. More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy
April 12, 2022

Would not return my calls, texts regarding my very expensive repair that involved my insurance More

by MARTHA.CALDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rod
April 11, 2022

Everyone was very helpful and my service was done quickly and efficiently, with zero runaround. More

by TRINIDAD503CARLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pavlo Kovalik
Apr 12, 2022 -

Mercedes-Benz of Portland responded

Get in, get out, and on with your day. Thank you for the 5-stars, Carlos!

April 11, 2022

Got the job done! I was in for an oil change and Tire rotation service A. I am hoping next timeI won’t have to wait so long for an Appointment. Additionally it wa More

by MICHELLE89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Apr 12, 2022 -

Mercedes-Benz of Portland responded

Hi Michelle, We appreciate knowing you are satisfied overall, but leaving room for improvement. Thank you for your transparent feedback and cheers to a timely experience during for your next visit!

April 11, 2022

Prompt service and all on time. Advisor Rod helpful and let me know when car ready More

by BART_MCMULLAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rod Serota
Apr 12, 2022 -

Mercedes-Benz of Portland responded

We're happy to know Rod helped to make your service appointment a 5-star visit. Safe travels, Bart!

April 10, 2022

Service advisor went above and beyond to help with getting the scheduled service done and addressing a concern I had and scheduling a future appointment for an issue the beaverton service department c More

by Lorraine Doyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Apr 12, 2022 -

Mercedes-Benz of Portland responded

Hi Lorraine, Thank you for the 5-stars regarding your Service visit! We're glad you are a satisfied customer and hope to work with you again.

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