Mercedes-Benz of Portland - Service Center

Excellent service and communication by the staff. The required parts had to be ordered from Germany and I was made aware of the unforeseen delay and subsequently notified every step of the way until the required parts had to be ordered from Germany and I was made aware of the unforeseen delay and subsequently notified every step of the way until the repair was completed. More

The service was completed ahead of schedule and the staff is always friendly and polite. The one thing I am not a fan of is your outsourcing of the scheduling, they are not helpful at all!! is always friendly and polite. The one thing I am not a fan of is your outsourcing of the scheduling, they are not helpful at all!! More

Very pleasant customer service and willingness to assist with understanding and knowledge having compassion for my needs. with understanding and knowledge having compassion for my needs. More

Great people. Location is horrible now due to road construction. Delivery of tires took almost a month. construction. Delivery of tires took almost a month. More

This dealership is friendly, attentive and efficient. Never have had a problem with getting in, and have always gotten a nice loaner if I’ve had to wait for a part. Great job! Never have had a problem with getting in, and have always gotten a nice loaner if I’ve had to wait for a part. Great job! More

Mercedes Benz Portland Service department did wonderful job take care of customers. Very friendly, keep up the good work. Thank you job take care of customers. Very friendly, keep up the good work. Thank you More

White glove service. Personable, friendly, knowledgeable. A little expensive but that’s what you would expect for a high end vehicle. knowledgeable. A little expensive but that’s what you would expect for a high end vehicle. More