Mercedes-Benz of Portland - Service Center
Portland, OR
1,573 Reviews of Mercedes-Benz of Portland - Service Center
Were very understanding and accommodating when I blew a tire and had to have my car towed to the dealership. tire and had to have my car towed to the dealership. More
I was waiting for the 20k service in the lobby. After 3 hours I went to ask for the status. The paperwork was on the desk and the car was ready and parked. Nobody told me it was done, not sure how After 3 hours I went to ask for the status. The paperwork was on the desk and the car was ready and parked. Nobody told me it was done, not sure how long it was sitting there wasting my time. More
The service is variable. This last time the service was excellent, while in the past it was mediocre at best. Hopefully this is a good indication that things are improving. This last time the service was excellent, while in the past it was mediocre at best. Hopefully this is a good indication that things are improving. More
I spent over $1000 on annual service and breaks for my SmartCar, and they didn't even bother to change the headlight. It's a small thing, but details matter, and I expected more. Also, the person I spoke SmartCar, and they didn't even bother to change the headlight. It's a small thing, but details matter, and I expected more. Also, the person I spoke with when making the appointment was borderline rude, and unable to answer my questions about what some of the service description meant. More
Customer service is excellent, very accommodating and polite team, good work done and no further problems. Their complementary amenities are something that will keep me as a customer for a long time! polite team, good work done and no further problems. Their complementary amenities are something that will keep me as a customer for a long time! More