Mercedes-Benz of Portland - Service Center
Portland, OR
1,573 Reviews of Mercedes-Benz of Portland - Service Center
My experience at Mercedes -Benz of Portland was extremely impressive. They went beyond to accommodate me while waiting for back order parts to arrive. Thank you so much. impressive. They went beyond to accommodate me while waiting for back order parts to arrive. Thank you so much. More
The drain plug was not replaced as I requested and oil is continuing to leak out of the drain plug. I would like a new drain plug installed as requested. I have a video from the dealership that can be provi continuing to leak out of the drain plug. I would like a new drain plug installed as requested. I have a video from the dealership that can be provided. More
Very accommodating to schedule an appointment, the service Director (Brandon) is really customer focused. Ron S. was there for the customer, very polite. service Director (Brandon) is really customer focused. Ron S. was there for the customer, very polite. More
Very quick and friendly service. Was informed on recommendations fairly promptly. I am new to the Mercedes’ world, as I inherited the vehicle, and was surprised it didn’t cost as much as I expected recommendations fairly promptly. I am new to the Mercedes’ world, as I inherited the vehicle, and was surprised it didn’t cost as much as I expected. :) More
The service was completed ahead of schedule and the staff is always friendly and polite. The one thing I am not a fan of is your outsourcing of the scheduling, they are not helpful at all!! is always friendly and polite. The one thing I am not a fan of is your outsourcing of the scheduling, they are not helpful at all!! More
Excellent service and communication by the staff. The required parts had to be ordered from Germany and I was made aware of the unforeseen delay and subsequently notified every step of the way until the required parts had to be ordered from Germany and I was made aware of the unforeseen delay and subsequently notified every step of the way until the repair was completed. More