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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,528 Reviews
Call Service Center (971) 340-4573

1,528 Reviews of Mercedes-Benz of Portland - Service Center

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December 29, 2021

Always get my cars serviced here since 2018. Great staff, best Mercedes-Benz mechanics in portland. More

by Multnomah Motors Inc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Edward Kluwe, Mark Tower
Report | Print
Dec 31, 2021 -

Mercedes-Benz of Portland responded

Thank you for your loyalty over the years! The Mercedes-Benz of Portland team couldn't be happier to have earned your business and we look forward to being able to provide you and your vehicles with quality care for years to come.

December 28, 2021

Very professional and my car was repaired and returned at the time promised. Two recalls were also taken care of. More

by DARRELLMCEEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Mercedes-Benz of Portland responded

Hi Darrel, thank you for visiting Mercedes-Benz of Portland for your vehicles service. We are happy to have completed the necessary maintenance in a timely manner and hope you will return to our team shoulda any future needs arise. Until then, enjoy the road ahead!

December 28, 2021

Very professional crew. everything works great. Thanks for the loaner vehicle! Highly recommended. No problems. More

by theenitro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Sanchez Vargas
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Dec 28, 2021 -

Mercedes-Benz of Portland responded

Thank you for these kind comments! Our team is happy to have had the opportunity to prove you with a professional experience and we truly appreciate this recommendation.

December 21, 2021

I have worked at Daimler Trucks North America for 10 years, I've always and will always love my Mercedes-Benz vehicles. My biggest problem now is trying to figure out how me and my family can contin More

by MICHAEL.TIDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Havel
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Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hi Michael, we would like to thank you and your family for your loyalty to the Mercedes-Benz brand! Your business is greatly appreciated by our team and we would be happy to assist you in anyway possible. If you ever need assistance, please don't hesitate to reach out.

December 21, 2021

Great experience. Had service B done and it took about an hour less time then was told. Staff was very helpful suggesting somewhere to eat. Hopefully the construction around there will be done next time I ne More

by toyo4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not good with names
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Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for bringing your vehicle to Mercedes-Benz of Portland for service! Our team is happy to have recommended a great restaurant during your wait and we look forward to having you back for future service.

December 21, 2021

Professional, very good service, good value for the money, separate space if you nee to work More

by BJELOVAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Soprito
Report | Print
Dec 23, 2021 -

Mercedes-Benz of Portland responded

Thank you for visiting Mercedes-Benz of Portland for service! We are happy to know you found the maintenance performed on your vehicle to be of good value, and our waiting area to be convenient for your work needs. Until your next visit, we would like to wish you a happy holiday season.

December 20, 2021

Had to come back because my turn signal was not fixed, but all in all service was fine. More

by LITHIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hello, I'm sorry to learn the issue you were experiencing with your turn signal was not fixed during your initial visit. I would like to thank you for giving our team the opportunity to address this for you, and hope you will consider reaching out in the future as we would welcome the opportunity to earn that fifth star.

December 20, 2021

Everything was fine--I had the car picked up and there were some issues with the appointment. Had to be changed due to poor information in scheduling. Thought car would be one day, but found out due to More

by GILLEYR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know who helped me.
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Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hello, While I'm sorry to learn of the level of communication you received in scheduling your appointment, I'm pleased to know the team was able to step up and ensure your vehicle received the quality maintenance it needed. Please don't hesitate to reach out for any future needs, we are here to help!

December 19, 2021

Completely fixed a,number of issues. Some hard to diagnose. Brandon did an excellent job. More

by WOLFSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
Report | Print
Dec 21, 2021 -

Mercedes-Benz of Portland responded

It's a pleasure to know our team was able to address all your concerns in regards to your vehicle. We would like to thank you for taking the time to share these kind words, and wish you a happy holiday season. Until your next visit, drive safe!

December 18, 2021

Always wonderful working with Mercedes Portland service department. They did wonderful job on emergence case. More

by supreesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari, Arthur Dimalanta, Thomas Havel, Duncan Ostrander, Mark Tower, Christopher Cain
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Dec 21, 2021 -

Mercedes-Benz of Portland responded

Hello, it is a pleasure to know each of your visits here at Mercedes-Benz of Portland have been a pleasure, and we look forward to continuing to provide you with excellent care during future service appointments. Happy holidays!

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