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Mercedes-Benz of Portland - Service Center
Portland, OR
1,573 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,573 Reviews of Mercedes-Benz of Portland - Service Center
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February 13, 2022
My experience at Mercedes -Benz of Portland was extremely impressive. They went beyond to accommodate me while waiting for back order parts to arrive. Thank you so much. impressive. They went beyond to accommodate me while waiting for back order parts to arrive. Thank you so much. More
by susan.alfano
Verified CustomerEmployees Worked With
Mark Tower
February 13, 2022
The drain plug was not replaced as I requested and oil is continuing to leak out of the drain plug. I would like a new drain plug installed as requested. I have a video from the dealership that can be provi continuing to leak out of the drain plug. I would like a new drain plug installed as requested. I have a video from the dealership that can be provided. More
by ASKBROKERMARK
Employees Worked With
Andres acevedo
February 13, 2022
Very accommodating to schedule an appointment, the service Director (Brandon) is really customer focused. Ron S. was there for the customer, very polite. service Director (Brandon) is really customer focused. Ron S. was there for the customer, very polite. More
by JESUS.GOMEZ
Employees Worked With
Brandon Godbey
February 09, 2022
Very quick and friendly service. Was informed on recommendations fairly promptly. I am new to the Mercedes’ world, as I inherited the vehicle, and was surprised it didn’t cost as much as I expected recommendations fairly promptly. I am new to the Mercedes’ world, as I inherited the vehicle, and was surprised it didn’t cost as much as I expected. :) More
by byrowilson
Employees Worked With
Mark Tower
February 05, 2022
The service was completed ahead of schedule and the staff is always friendly and polite. The one thing I am not a fan of is your outsourcing of the scheduling, they are not helpful at all!! is always friendly and polite. The one thing I am not a fan of is your outsourcing of the scheduling, they are not helpful at all!! More
by RICKSAUNDERS68
Employees Worked With
Mark Tower
February 05, 2022
Excellent service and communication by the staff. The required parts had to be ordered from Germany and I was made aware of the unforeseen delay and subsequently notified every step of the way until the required parts had to be ordered from Germany and I was made aware of the unforeseen delay and subsequently notified every step of the way until the repair was completed. More
by Scott McDaniel
Employees Worked With
Andy Acevdo
