Mercedes-Benz of Portland - Service Center

As a life long Merced Benz customer I very upset how I was treated and responded to and how that behavior was defended . was treated and responded to and how that behavior was defended . More

I love the brand ( I have owned at least 8 mercs in my life , i like the dealership , but hugely disappointed in how I was dealt with during recent visit life , i like the dealership , but hugely disappointed in how I was dealt with during recent visit More

It was a terrible experience. The rental car they gave me died and I was left stranded . I could not get answers to my calls and texts through the whole process. No one answered my husband's calls either. Th died and I was left stranded . I could not get answers to my calls and texts through the whole process. No one answered my husband's calls either. The only helpful person was Joseph in customer service. He was very friendly and helpful. More

Very frustrated to learn that only two services were included with my increased lease payments when it was sold to me as all services due during my 3-year lease period. I will not be leasing with this d included with my increased lease payments when it was sold to me as all services due during my 3-year lease period. I will not be leasing with this dealership in the future. More