Mercedes-Benz of Portland - Service Center
Portland, OR
1,533 Reviews of Mercedes-Benz of Portland - Service Center
Setting up the appt was great, but I had to call numerous times to follow up on the status. Found out the service advisor was on vacation. I was told another advisor would call to give me status, however times to follow up on the status. Found out the service advisor was on vacation. I was told another advisor would call to give me status, however no one called me back. More
Excellent customer service. I will definitely recommend to a friend. Good communication. High quality work provided and friendly staff. Service was done on time as scheduled. Thank you! to a friend. Good communication. High quality work provided and friendly staff. Service was done on time as scheduled. Thank you! More
Overall, good place and good service . I will recommend this dealership for my family and my friends. Hopefully the next service will have a better experience. this dealership for my family and my friends. Hopefully the next service will have a better experience. More
I had my ML350 serviced at this dealership and they were fantastic! Mark Tower was the ultimate. Professional who quickly got me in and out. Great service team. fantastic! Mark Tower was the ultimate. Professional who quickly got me in and out. Great service team. More
Very helpfull but it seemed rushed. Which i understand. Very friendly interactions.got the job done in a short window of time with no set date so it is much appreciated Very friendly interactions.got the job done in a short window of time with no set date so it is much appreciated More
Great customer service, loved the service we received! Have had them service our car for 3years, always helpful, always pleasant to work with. All service reps are knowledgeable. Have had them service our car for 3years, always helpful, always pleasant to work with. All service reps are knowledgeable. More
The service is outstanding. On time, accuracy, and cleanliness are top notch. This is my service department of choice. They entire group is well above par cleanliness are top notch. This is my service department of choice. They entire group is well above par More
Going above and beyond. Tom is always friendly, approachable and takes time to listen and respond. These folks really went out of their way when I needed a loaner. approachable and takes time to listen and respond. These folks really went out of their way when I needed a loaner. More
Everything went fast and efficiently except for I wish they would have told me I needed new wiper blades before I left the building. Maybe an oversight?? they would have told me I needed new wiper blades before I left the building. Maybe an oversight?? More