Back

Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,533 Reviews

1,533 Reviews of Mercedes-Benz of Portland - Service Center

Sort by
August 24, 2021

Setting up the appt was great, but I had to call numerous times to follow up on the status. Found out the service advisor was on vacation. I was told another advisor would call to give me status, however More

by MONZONWONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
August 24, 2021

Excellent customer service. I will definitely recommend to a friend. Good communication. High quality work provided and friendly staff. Service was done on time as scheduled. Thank you! More

by DIANA_BABAYANTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
August 23, 2021

The service was very good with time. Customer service was friendly. I would recommend for my friends to come to get service done in the future. More

by Ali Aljaroodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
August 23, 2021

Overall, good place and good service . I will recommend this dealership for my family and my friends. Hopefully the next service will have a better experience. More

by Nancy Liang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
August 21, 2021

I had my ML350 serviced at this dealership and they were fantastic! Mark Tower was the ultimate. Professional who quickly got me in and out. Great service team. More

by jplake11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
August 19, 2021

Very helpfull but it seemed rushed. Which i understand. Very friendly interactions.got the job done in a short window of time with no set date so it is much appreciated More

by Fantinia360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Rutledge, Nate Johnson-Grumm
August 19, 2021

Great customer service, loved the service we received! Have had them service our car for 3years, always helpful, always pleasant to work with. All service reps are knowledgeable. More

by EMILYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
August 18, 2021

The service is outstanding. On time, accuracy, and cleanliness are top notch. This is my service department of choice. They entire group is well above par More

by ROBERT.AUGHENBAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Dimalanta, Mark Tower
August 18, 2021

Going above and beyond. Tom is always friendly, approachable and takes time to listen and respond. These folks really went out of their way when I needed a loaner. More

by Nick Wylde
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Maddux, Christopher Cain
August 17, 2021

Everything went fast and efficiently except for I wish they would have told me I needed new wiper blades before I left the building. Maybe an oversight?? More

by SKCARTER628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Acevedo
...
131
...