Mercedes-Benz of Portland - Service Center

I guess because of the pandemic I feel that they discourage us customer to bring our car for service . I can understand the situation but the warm. And welcome friendliness. Isn’t the same as bef discourage us customer to bring our car for service . I can understand the situation but the warm. And welcome friendliness. Isn’t the same as before I hope they would retain it back just like before that they would Text and follow up and even accomodate us to our vechile concern after all we are willing to pay for the services no doubt about that. More

Top notch customer service. Friendly, fast and easy service. Job completed when promised, good communication. Positive experience and recommend Portland Mercedes to friends and family. service. Job completed when promised, good communication. Positive experience and recommend Portland Mercedes to friends and family. More

Never contacted me for the key I had ordered. Made it seem like an inconvenience to mail it to me. Also I was never shown or made aware of any waiting area. seem like an inconvenience to mail it to me. Also I was never shown or made aware of any waiting area. More

Great dealership. Very friendly, price competitive and promised time for completion .would highly recommend to others and would buy another car from them as well promised time for completion .would highly recommend to others and would buy another car from them as well More

Getting my vehicle serviced at Mercedes Benz Portland was a breath of fresh air. The service center made it a quick and easy process. Thank you! a breath of fresh air. The service center made it a quick and easy process. Thank you! More

Very honest quotes good quality work. Quick and easy to work with, even get a loaner car while they do service. 5 stars recommend. Thank you work with, even get a loaner car while they do service. 5 stars recommend. Thank you More

Overall excellent customer service and attention, great Communication from Mark Tower. Service work, live Dash and sits with grease and interior duty. other than that good. Communication from Mark Tower. Service work, live Dash and sits with grease and interior duty. other than that good. More

Nice people snd professional too. It was a pleasant experience. I don’t know what more you want. I’m a satisfied customer. Thanks a lot experience. I don’t know what more you want. I’m a satisfied customer. Thanks a lot More

Great customer service! The service was efficient and with good follow up. I would highly recommend this location for all my service needs! Thank you! with good follow up. I would highly recommend this location for all my service needs! Thank you! More

I should start by saying that I decided to buy a Mercedes because of the wonderful sales experience when i first walked into the dealership. They were so friendly and professional, no pressure, and took tim because of the wonderful sales experience when i first walked into the dealership. They were so friendly and professional, no pressure, and took time to help me find exactly what i wanted. When i picked up my car, again, gladly spent as much time as i needed for orientation. That was four years ago and i’ve had it serviced there as scheduled and always, always, done on time, as promised, really clean car, and friendly and professional service department. There are lots of nice cars out there but I love my SLC 43 AMG and love the Mercedes dealership in Portland. When it comes time to trade it in for an electric car, you bet i will stay with Mercedes-Benz of Portland. More