Mercedes-Benz of Portland - Service Center

As always work done on time and correctly Always get the job done right and clearly report any issues found. Good record keeping from visit to visit regarding any previous items noted for fol Always get the job done right and clearly report any issues found. Good record keeping from visit to visit regarding any previous items noted for follow up. More

Great customer service We always have a great interaction with the Portland Mercedes Benz team, reason why we keep coming back. Friendly, professional and very reliable is h We always have a great interaction with the Portland Mercedes Benz team, reason why we keep coming back. Friendly, professional and very reliable is how I rate my experience with this talented team. Thank you, guys! More

Grear service at NO cost! Visited the Portland smart center to have the recall on 2009 smart car engine insulation performed. I was treated very well, the work was performed u Visited the Portland smart center to have the recall on 2009 smart car engine insulation performed. I was treated very well, the work was performed under the time I was told and the waiting room had great treats. Location is nice also within yards of the waterfront. More

Thanks Ronnie Ronnie was helpful, informative, and laid out a great plan for a few things that had to be done on my Benz. He was amazing!! Ronnie was helpful, informative, and laid out a great plan for a few things that had to be done on my Benz. He was amazing!! More

The job was done perfectly! I had to have my Takata airbags repaired. There were two actually, the front and passenger side one. The work took longer than anticipated. I was tol I had to have my Takata airbags repaired. There were two actually, the front and passenger side one. The work took longer than anticipated. I was told originally that all would be taken care of in two hours, but it was more like six hours before I could get my car, no loaner was available! Otherwise I would give the service center 5 stars. More

First time The people there were very friendly. My car was clean and taken care of. They were able to get a a loaner car for use the night before my appointment The people there were very friendly. My car was clean and taken care of. They were able to get a a loaner car for use the night before my appointment so that I was not late to an appointment. More

This was the first time that my car's needs were met! The worst at washing my car! They only washed the top half! did not touch the wheels! My car looked worse than when I brought it to the dealer! Come o The worst at washing my car! They only washed the top half! did not touch the wheels! My car looked worse than when I brought it to the dealer! Come on its not that hard to wash a little smart car! More

Top-notch customer service Mercedes-Benz of Portland continues to provide excellent customer service. I truly feel I can trust and depend on them every single time. Thank you so Mercedes-Benz of Portland continues to provide excellent customer service. I truly feel I can trust and depend on them every single time. Thank you so much! More

Service experience Per usual, my service experience with Chuck was excellent. I spoke to Kenny briefly about test driving a new vehicle. He was very helpful and i wi Per usual, my service experience with Chuck was excellent. I spoke to Kenny briefly about test driving a new vehicle. He was very helpful and i will schedule a test drive. More

Great Awesome I had. Great experience they did a great job and Noel was a great advices that was very helpful and got my car taken care of fast Awesome I had. Great experience they did a great job and Noel was a great advices that was very helpful and got my car taken care of fast More