Mercedes-Benz of Portland - Service Center
Portland, OR
1,532 Reviews of Mercedes-Benz of Portland - Service Center
Always awesome! The folks at Mercedes-Benz of Portland always take great care of my car. They accommodate my schedule and have a shuttle to take me to nearby shopping The folks at Mercedes-Benz of Portland always take great care of my car. They accommodate my schedule and have a shuttle to take me to nearby shopping and restaurants while my car is being serviced. Chuck Haga always provides top-notch service! More
Service (recall notice) Great customer service. I was in and out in about an hour, and was given updates during that time. Waiting area is clean and well stocked. Very fri Great customer service. I was in and out in about an hour, and was given updates during that time. Waiting area is clean and well stocked. Very friendly atmosphere and staff. More
Immediate help when I needed it the most! My run flat tire was extremely low as I pulled into the dealership to see what was wrong. The service crew assessed the situation and found that a nai My run flat tire was extremely low as I pulled into the dealership to see what was wrong. The service crew assessed the situation and found that a nail caused the tire damage. I was on my way to take my 90 year old father to his doctor appointment. Noel and the service reps gave me a loaner car so that I could make the appointment. My car tire was repaired the very next day! Thank you all! More
Smart car hangs out with luxury cousins Took Smart car in for recall replacement and 70,000 mile service. Well set up waiting room will compliementary fruit, snacks and drinks! Excellent s Took Smart car in for recall replacement and 70,000 mile service. Well set up waiting room will compliementary fruit, snacks and drinks! Excellent service More
THE BEST SERVICE Chuck Haga is the reason I continue to have my MB serviced at Portland. He is awesome in advising what needs to be done and what will need to be done Chuck Haga is the reason I continue to have my MB serviced at Portland. He is awesome in advising what needs to be done and what will need to be done! Thanks! More
Service Department Took a week to be provided with a loaner car, my car was at the shop for 2 weeks. Although was given a discount after would have been nice to have a c Took a week to be provided with a loaner car, my car was at the shop for 2 weeks. Although was given a discount after would have been nice to have a car for use while car was being fixed. Another expense to rent a car. More
Warranty Repair--Went very well I needed to bring my c300 in for a warranty repair. Jake was very helpful and the service was finished WAY faster than I had anticipated. The back s I needed to bring my c300 in for a warranty repair. Jake was very helpful and the service was finished WAY faster than I had anticipated. The back seat pockets are "snapping" back the way they should now. I always appreciate communicating with text messaging too. More
Always there for me Whenever I have an emergency, MB Portland's Chuck Haga is there for me and even when he is not there the company fills in and covers the situation bea Whenever I have an emergency, MB Portland's Chuck Haga is there for me and even when he is not there the company fills in and covers the situation beautifully. For this reason we drive both the Smart car and a Mercedes-Benz. More
Great Service I took my vehicle to MB of PDX due to another dealership being unable to resolve my issue even after bringing in a corporate technical specialist. I took my vehicle to MB of PDX due to another dealership being unable to resolve my issue even after bringing in a corporate technical specialist. Very professional and thorough service here at MB PDX. Shop foreman Todd and service advisor Ronnie were great to deal with. Very thorough research of my issues by Todd leading to a permanent fix for a recurring issue that was beginning to sour my experience with MB & AMG. Great customer service by Ronnie with updates along the way. These guys are great! I will be using MB of PDX to service my MB vehicles going forward. More
great service - Ronnie was very good in explaining I trust you guys/guyettes. Ronnie was great in explaining the service performed. Good to know and trust someone. I bought the car there - plan to I trust you guys/guyettes. Ronnie was great in explaining the service performed. Good to know and trust someone. I bought the car there - plan to continue service there as well. More