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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,518 Reviews
Call Service Center (971) 340-4573

1,518 Reviews of Mercedes-Benz of Portland - Service Center

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January 16, 2024

I have a radiator leak and they didn't mention that but the mention I need to change coolant fluid, just wondering what is more important radiator leak or changing coolant, it looks like you don't want to More

by MAZEN163
Recommend Dealer
Yes
Report | Print
Jan 19, 2024 -

Mercedes-Benz of Portland responded

We're sorry to read about your recent experience. It's important that our customers are fully informed about their vehicle's condition, and we apologize if this wasn't the case during your visit. We would like to discuss this further with you and clarify any misunderstandings or concerns you may have regarding the service provided. Please feel free to reach out at a time convenient for you. Thank you, Eric Trueblood - Service Manager - 503-228-8351

January 16, 2024

Bella was awesome in handling my service B. She just took care of it all flawlessly! More

by ABHAY.NILAKHE
Recommend Dealer
Yes
Employees Worked With
Bella
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Jan 17, 2024 -

Mercedes-Benz of Portland responded

It is a pleasure to read that our team member, Bella, provided you with top-notch customer care during your vehicle's recent service. We will be sure to pass along this great feedback. Until your next visit with us, drive safe!

January 15, 2024

Great service I've been getting my car service for years at Mercedes of Portland and each time I've had consistent exceptional service. More

by SUEHANSEN17
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
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Jan 15, 2024 -

Mercedes-Benz of Portland responded

We're so glad to know you've consistently received exceptional service at Mercedes-Benz of Portland. Your continued trust in us is greatly appreciated! We look forward to serving you again one day.

January 15, 2024

Very courteous staff. They worked hard to get the service completed quickly since I was waiting. More

by GEORGEANDLUCY
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene, Mekonnen Wossene
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Jan 15, 2024 -

Mercedes-Benz of Portland responded

George and Lucy, Thank you for making us a part of your day. Your positive rating is much appreciated. Stop by and see us if you need anything else down the road.

January 15, 2024

Thorough checkup. Ended up doing more than just the routine maintenance. Luckily I had a coupon. More

by MDRINKW
Recommend Dealer
Yes
Employees Worked With
Camryn
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Jan 16, 2024 -

Mercedes-Benz of Portland responded

Thank you for placing your trust in our team to service your vehicle. We are happy to have addressed each of its maintenance needs, and hope to have you back upon your next due service. Until then, safe travels!

January 15, 2024

Excellent I was pleased. I was pleased. I was pleased. I was pleased. I was pleased. More

by KLAANICCA
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Jan 16, 2024 -

Mercedes-Benz of Portland responded

We are pleased to see just how pleased you were with the level of service provided by our team. For any future maintenance needs please continue to keep Mercedes-Benz of Portland in mind.

January 15, 2024

THIRD TIME WORKING ON MY WINDOW AND IT STILL MADE NOISES GOING DOWN. I GET A FILM ON THE WINDOW THAT GLASS CLEANERS WILL NOT REMOVE! More

by HUFFMANGARY
Recommend Dealer
No
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Jan 14, 2024 -

HUFFMANGARY responded

THIRD TIME WORKING ON MY WINDOW AND IT STILL MADE NOISES GOING DOWN. I GET A FILM ON THE WINDOW THAT GLASS CLEANERS WILL NOT REMOVE!

Jan 14, 2024 -

HUFFMANGARY responded

THIRD TIME WORKING ON MY WINDOW AND IT STILL MADE NOISES GOING DOWN. I GET A FILM ON THE WINDOW THAT GLASS CLEANERS WILL NOT REMOVE!

Jan 19, 2024 -

Mercedes-Benz of Portland responded

Gary, I regret to see you continue to experience this issue with your window. I can assure you I will be looking further into your service history with us and hope that you will consider reaching out to me directly when you are available, so that we can work together towards a more positive outcome for you. Thank you, Eric Trueblood - Service Manager - 503-228-8351

January 15, 2024

Good service n nearby More convenient enjoy time while waiting for service to be done and very friendly More

by BEEBEE272011
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene, Mekonnen Wossene
Report | Print
Jan 16, 2024 -

Mercedes-Benz of Portland responded

We're glad to know you found our service convenient and enjoyable at Mercedes-Benz of Portland. We appreciate your feedback, thank you for sharing!

January 15, 2024

No No No No No No no no no no no no no no no no More

by MUNIS
Recommend Dealer
Yes
Report | Print
Jan 16, 2024 -

Mercedes-Benz of Portland responded

Thank you for the positive rating. Our team appreciates you taking the time to make this submission and we hope to get the opportunity to serve you again down the road.

January 15, 2024

Easy to make a service appt, fast service. Very helpful and I'm impressed! I'll be back! More

by Diana P
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene, Mekonnen Wossene
Report | Print
Jan 24, 2024 -

Mercedes-Benz of Portland responded

Diana, we are pleased to read the level of care provided by our team left you feeling impressed! We look forward to having you as a return customer here at Mercedes-Benz of Portland.

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