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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,532 Reviews
Call Service Center (971) 340-4573

1,532 Reviews of Mercedes-Benz of Portland - Service Center

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January 16, 2024

Very friendly and easy. It was very smooth from scheduling an appointment, sign in when arriving at the dealership and getting my service was done in a reasonable time. More

by JIM@MACVICARSPORTS.COM
Recommend Dealer
Yes
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Jan 16, 2024 -

Mercedes-Benz of Portland responded

We're glad to know your experience at Mercedes-Benz of Portland was smooth and efficient. Thank you for sharing this positive feedback, we appreciate it!

January 16, 2024

It was quick and very pleasant. Best experience I had and he was very helpful,fast and nice More

by OLESYAPRIK15
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene, Mekonnen Wossene
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Jan 17, 2024 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to Mercedes-Benz of Portland for its maintenance needs. Our team is happy to have provided you with timely and helpful service. Until your next visit, safe travels!

January 16, 2024

Easy to work with, friendly staff. Mark Tower is the best advisor out there. He always makes sure I'm taken care of. More

by AUSTINY97
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
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Jan 17, 2024 -

Mercedes-Benz of Portland responded

We're glad to know you had a positive experience with our team and Mark here at Mercedes-Benz of Portland. We always aim to provide the best service possible, so your feedback is much appreciated!

January 16, 2024

Bella was awesome in handling my service B. She just took care of it all flawlessly! More

by ABHAY.NILAKHE
Recommend Dealer
Yes
Employees Worked With
Bella
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Jan 17, 2024 -

Mercedes-Benz of Portland responded

It is a pleasure to read that our team member, Bella, provided you with top-notch customer care during your vehicle's recent service. We will be sure to pass along this great feedback. Until your next visit with us, drive safe!

January 16, 2024

I have a radiator leak and they didn't mention that but the mention I need to change coolant fluid, just wondering what is more important radiator leak or changing coolant, it looks like you don't want to More

by MAZEN163
Recommend Dealer
Yes
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Jan 19, 2024 -

Mercedes-Benz of Portland responded

We're sorry to read about your recent experience. It's important that our customers are fully informed about their vehicle's condition, and we apologize if this wasn't the case during your visit. We would like to discuss this further with you and clarify any misunderstandings or concerns you may have regarding the service provided. Please feel free to reach out at a time convenient for you. Thank you, Eric Trueblood - Service Manager - 503-228-8351

January 16, 2024

The process was easy, quick and efficient I would highly recommend the dealership for any service needs on a vehicle More

by TRILLGLOKU23
Recommend Dealer
Yes
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Jan 17, 2024 -

Mercedes-Benz of Portland responded

We're glad to know your experience with our team at Mercedes-Benz of Portland was efficient and easy. Thank you for recommending us, we hope to get the opportunity to serve you again.

January 15, 2024

No No No No No No no no no no no no no no no no More

by MUNIS
Recommend Dealer
Yes
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Jan 16, 2024 -

Mercedes-Benz of Portland responded

Thank you for the positive rating. Our team appreciates you taking the time to make this submission and we hope to get the opportunity to serve you again down the road.

January 15, 2024

Easy to make a service appt, fast service. Very helpful and I'm impressed! I'll be back! More

by Diana P
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene, Mekonnen Wossene
Report | Print
Jan 24, 2024 -

Mercedes-Benz of Portland responded

Diana, we are pleased to read the level of care provided by our team left you feeling impressed! We look forward to having you as a return customer here at Mercedes-Benz of Portland.

January 15, 2024

Very responsive, customer focused I appreciate the expertise and customer focused approach. The service advisor is always reachable More

by ANTON
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Jan 16, 2024 -

Mercedes-Benz of Portland responded

Anton, we're delighted to know that you had a positive experience with our service advisor at Mercedes-Benz of Portland. We always aim for responsiveness and customer satisfaction!

Jan 16, 2024 -

Mercedes-Benz of Portland responded

Anton, we're delighted to know that you had a positive experience with our service advisor at Mercedes-Benz of Portland. We always aim for responsiveness and customer satisfaction!

January 15, 2024

Very helpful. Let me leave my car there until I recovered from Covid. Mark Tower is very nice and professional and my dirty car was so clean when I picked it up. More

by JRITAP
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Jan 16, 2024 -

Mercedes-Benz of Portland responded

We're glad to know that our team, especially Mark, was able to assist you during such a challenging time. It's great hearing your car was returned clean and ready for the road! Thank you for choosing Mercedes-Benz of Portland.

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