Mercedes-Benz of Portland - Service Center

The dealer maintenance area is clean, feels techy and the folks are friendly and helpful. Everything is clearly explained and I was kept apprised as to the progress of the service visit. All very good. folks are friendly and helpful. Everything is clearly explained and I was kept apprised as to the progress of the service visit. All very good. More

Great customer service And a pleasure to be at their dealership Would highly recommend to all my friends dealership Would highly recommend to all my friends More

I took the car as scheduled, when it was done, the person who took the maintenance advisor who the car in is not present anymore. who took the maintenance advisor who the car in is not present anymore. More

Waiting room is awful. Waiting room furniture need to be replace ,no beverages available . I was charged for replacing wipes blades and it didn't need to be replaced. Waiting room furniture need to be replace ,no beverages available . I was charged for replacing wipes blades and it didn't need to be replaced. More

Terrible customer service and terrible experience with Mr. Acevado. Sam is amazing at what she does Mr. Acevado. Sam is amazing at what she does More

Got my CLS in and out very quickly. Service was outstanding, I could not be happier!!! Service was outstanding, I could not be happier!!! More

I walked in and called a few friends to see if they same thing can be done at home for a lot cheaper. I need to have the computer scanned and I'm not particularly okay spending $200 dollars after driving ne thing can be done at home for a lot cheaper. I need to have the computer scanned and I'm not particularly okay spending $200 dollars after driving nearly 4 hours to get to the only dealership that will look at a smart car. It's grossly overpriced when all I want is a scan, that I believe should be free especially again after you make me drive several hours to get to the only place in Oregon that will look at it. Hopefully that's enough words, but I've actively had your shop not fix my issues and create more, only to resolve the problem when I get homw More

I would say it's average the way I get treated to some where else It's nice to be treated like most people where else It's nice to be treated like most people More

Great customer service! ! Great customer Service. They always check for anything I may need so I am aware of it. ! Great customer Service. They always check for anything I may need so I am aware of it. More

Good The experience was speedy and they provided and loaner and got me in and out. loaner and got me in and out. More