Mercedes-Benz of Portland - Service Center

My Salespeople, Andrew Fox is awesome and because of him I will recommend this dealership. My service advisor, Cecilia has been very helpful in attending to my service needs. She has been great to work with I will recommend this dealership. My service advisor, Cecilia has been very helpful in attending to my service needs. She has been great to work with. More

Did the work I requested. I Got the car back when promised. Price charged as quoted. I Got the car back when promised. Price charged as quoted. More

Big shoutout to the folks at Mercedes-Benz of Portland! This place seriously rocks. You're not just the best in the Pacific NW, but you've set the bar sky-high for dealerships everywhere. The team over This place seriously rocks. You're not just the best in the Pacific NW, but you've set the bar sky-high for dealerships everywhere. The team over there is just awesome - helpful, knowledgable, and super friendly. Going to a dealership can sometimes be a hassle, but you guys make it feel like a breeze. It's clear you guys know your stuff and genuinely care about making sure everyone walks away happy. And let's not forget about the cars - top-quality every time. Each visit is more than just a purchase, it's a fantastic experience from start to finish. So here's to the crew at Mercedes-Benz of Portland, thank you for all you do. You've got a fan for life, and I can't wait to come back for my next Mercedes. Keep doing you! More

Poor service, had to drive back after buying the car because they didn’t smog check it. Sold me a car with major problems I had to use the warranty on over 10k worth. It was impossible to work with th because they didn’t smog check it. Sold me a car with major problems I had to use the warranty on over 10k worth. It was impossible to work with them through the warranty process. Very unhappy with them and will never get a car there again. More

Service is bad , Andy , is the reason I’ll never return the service or retail the service or retail More

Always get me in as quick as possible, repairs always done right the first time. done right the first time. More

Always get me in as quick as possible, repairs always done right the first time. done right the first time. More

Great experience. I came in because a part had been recalled. I only had 30 min and they made sure to get me out of there on time with car washed and vacuumed I came in because a part had been recalled. I only had 30 min and they made sure to get me out of there on time with car washed and vacuumed More

My service was on time. They finished the work early. My vehicle was washed and ready when I arrived. They finished the work early. My vehicle was washed and ready when I arrived. More

Needed part that was backorder with no availability date. Ecekua and shop foremen was amble Timo find part. Also worked with 3rd party warranty company. Repairs done speedily once part was found. Ecekua and shop foremen was amble Timo find part. Also worked with 3rd party warranty company. Repairs done speedily once part was found. More