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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,538 Reviews
Call Service Center (971) 340-4573

1,538 Reviews of Mercedes-Benz of Portland - Service Center

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June 18, 2023

When I go into the dealership I'm greeted with great costumer serves they take care of you. More

by MONTANAGIRL1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Tanigawa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Tower, Mekonnen Wossene
Report | Print
Jun 20, 2023 -

Mercedes-Benz of Portland responded

Thank you for letting us know about your good experience with our team here at Mercedes-Benz of Portland. We are so glad that you appreciate our great customer service and we look forward to seeing you again.

June 17, 2023

We were treated so well by Cecilia S. Efficient, professional and we feel better with our car at Mercedes of Portland. They are kind and always come threw and take care of us. More

by CSELLARDSRECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
Report | Print
Jun 20, 2023 -

Mercedes-Benz of Portland responded

Thank you for letting us know about your great experience with our team member, Cecilia, here at Mercedes-Benz of Portland. We are so happy that you found our service to be efficient, professional and kind and we look forward to seeing you again down the road.

June 17, 2023

They have really good service and they are really family to me thank you. Best More

by MONTANAGIRL1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Tower, Mekonnen Wossene
Report | Print
Jun 20, 2023 -

Mercedes-Benz of Portland responded

Hello, welcoming you into the Mercedes-Benz of Portland family was our pleasure, and we are glad that you appreciated our teams high-level of customer service. For any future needs, we look forward to seeing you again.

June 17, 2023

Check in was on time, check in person was quick and personable. Inside dealership was very clean and comfortable. Notified timely when service was completed and service advisor explained the work that More

by DK.ROSE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Jun 20, 2023 -

Mercedes-Benz of Portland responded

Hello, we appreciate your positive feedback from your experience with our team here at Mercedes-Benz of Portland. We are delighted to hear that your visit was timely and comfortable and we look forward to working with you again in the future.

June 16, 2023

My car and I were well taken care of. Fast and exceptional service with a fair price. More

by COACHJJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mekonnen Wossene
Report | Print
Jun 20, 2023 -

Mercedes-Benz of Portland responded

We are so glad that you experienced exceptional service at with our team Mercedes-Benz of Portland. Thank you for your positive feedback, we look forward to working with you again.

June 15, 2023

Always friendly, excellent communication complete service. Fair prices. Service completed as soon as possible given parts availability More

by WOLFSONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Tanigawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia service advisor., Arthur Dimalanta, Mark Tower, Mekonnen Wossene
Report | Print
Jun 15, 2023 -

Mercedes-Benz of Portland responded

Thank you for sharing this kind shoutout for both our service and parts teams. We will always be here to provide you with friendly, communicative and fair service. Until your next visit, safe travles.

June 14, 2023

Good timely service. The service was efficient. The people were courteous. They honored a discount coupon I had. More

by STONESTER88
Recommend Dealer
Yes
Report | Print
Jun 15, 2023 -

Mercedes-Benz of Portland responded

We appreciate your bringing your vehicle to our team at Mercedes-Benz of Portland for service, and are happy to have honored the coupon you presented to us! For your next due service, our team hopes to have you back.

June 13, 2023

Knew exactly what my needs were. Transparency and when ran a bit late he managed my expectations upfront and communicated so well More

by AYESHAAKHTER
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mark Tower
Report | Print
Jun 13, 2023 -

Mercedes-Benz of Portland responded

Hi! Thank you so much for sharing your experience with us and we're so happy to hear we met your expectations. Please let us know if there's anything we can help you with in the future!

June 12, 2023

Great job. Nice people. Nice follow through. Good communication. Good explanation of what was happening to our car and what was on the bill. More

by PAT.HACKER
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene, Mekonnen Wossene
Report | Print
Jun 13, 2023 -

Mercedes-Benz of Portland responded

Hi, Pat! We're thrilled to hear your experience at Mercedes-Benz of Portland went so well. Please don't hesitate to let us know if there's anything you need in the future!

June 08, 2023

You guys were willing to repair my Mercedes but I could not make it this morning so I’m sorry. As a result I’m considering buying a new Mercedes and trading it in. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecelia
Report | Print
Jun 09, 2023 -

Mercedes-Benz of Portland responded

Bob, no worries. We can certainly understand that tings come up that might require a reschedule. Regardless, we look forward to having you back at Mercedes-Benz of Portland soon.

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