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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,526 Reviews
Call Service Center (971) 340-4573

1,526 Reviews of Mercedes-Benz of Portland - Service Center

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February 06, 2023

My 2014 ML350 no longer runs right. It now takes half again as long to start. It is louder than it used to be. And now has a vibration it didn't have before. And it took them two weeks More

by vintagehotdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic
Report | Print
February 01, 2023

The best service and really quick and precise i am so happy they doing really good job!!! 👍🏼 More

by Admirtory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Popplewell
Report | Print
Feb 02, 2023 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to our team at Mercedes-Benz of Portland. We are happy to provide excellent service and look forward to doing so for years to come.

February 01, 2023

Very upset with Rod Soprito not returning my calls. More than that I spent 30 minutes explaining why I was unhappy with my service And near the end got kicked out of survey . All words gone. When I More

by BOB.JOHNSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rod Soprito
Report | Print
February 01, 2023

the advisor new very little about my car, miss advised me about my delayed wiper system More

by jack.rolland.ogden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 31, 2023

Excellent service with professional, quality employees who seem to love their jobs. Keep it up, MB of Portland! More

by diane.raptor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Joswick, Rod Soprito
Report | Print
Feb 01, 2023 -

Mercedes-Benz of Portland responded

Hi Diane! Providing excellent service, professional interactions, and having a high-quality team is what we here at Mervedes-Benz of Portland believe is one of the many keys to exceptional client care. Thank you for taking the time to leave such a lovely review and for also appreciating our efforts in making your visit 5-star worthy. If there is ever anything else we can help out with, please do not hesitate to let us know.

January 28, 2023

Excellent job very professional and very helpful to make my 450 GL flac fixed and all the maintenance More

by ORITZWOODCARPENTRYLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hans Gartner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Davis, Arthur Dimalanta, Daniel Demeulle, Rod Soprito
Report | Print
Jan 31, 2023 -

Mercedes-Benz of Portland responded

Hello! Our service team is very thankful that you took the time to appreciate their efforts! Thank you so much for leaving such a kind review and for also trusting that your car will be in good hands over here at MINI of Ramsey! Until next time, we wish you safe travels!

January 26, 2023

Great service personnel friendly and responsive to taking good care of me and my car. They also called and discussed addition service I needed and fully explained the situation. More

by DGRIM953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Arthur Dimalanta, Sean Popplewell
Report | Print
Jan 27, 2023 -

Mercedes-Benz of Portland responded

Hello! Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the friendly and responsive service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you once again.

January 26, 2023

I have wait too long for 3 hour,then compared with Ron tonkin dealer for 1 hour More

by hai Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Fox
Report | Print
January 26, 2023

Friendly, helpful and on time. I appreciate the service they provide and have been a customer for seven years. More

by BLADHOLMSUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2023 -

Mercedes-Benz of Portland responded

Hello! Thank you for your continued loyalty throughout the years! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers.

January 24, 2023

friendly staff and very helpful. I would definitely recommend this dealership to other Mercedes owners. More

by LEXI.ISASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mekonnen Wossene
Report | Print
Jan 24, 2023 -

Mercedes-Benz of Portland responded

Hi Lexi, thank you for your kind words and willingness to recommend our team. We are happy to have been friendly and helpful during your visit, and look forward to having the opportunity to work with you again in the future.

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