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Mercedes-Benz of Portland - Service Center
Portland, OR
1,526 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,526 Reviews of Mercedes-Benz of Portland - Service Center
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Verified Customer
October 17, 2022
Service representative Mark Tower is definitely the go-to guy for coordinating all of your Mercedes Benz needs. He’s very communicative throughout the whole process. Tyson-Mercedes E43 AMG guy for coordinating all of your Mercedes Benz needs. He’s very communicative throughout the whole process. Tyson-Mercedes E43 AMG More
by TYSON.FORTNER503
Employees Worked With
Matthew Tabbert, Mark Tower
October 15, 2022
I’ve already reported numerous times - your service department is awful - and never finish and will not check out my safety features that are not working, they make excuses - I watch YouTube, my car is department is awful - and never finish and will not check out my safety features that are not working, they make excuses - I watch YouTube, my car is not working properly and I hit someone - also 2 runs where supposed to be touched up with the very expensive rim package that your staff sold me but the service dewormer. Always said I had to come back - this time the guy came to my house and said he was only authorized to do 2, I showed the tech at B 3 ri’s, now I have to drive back again -I have more, the entire last couple spots have been awful - -I need a new car, I’m certainly NOT getting another Benz More
by SSERMONE
Employees Worked With
Don’t remember
October 13, 2022
All of service advisers are great. This time, Rod was helping me as red carpet service. I do recommend a Mercedes Benz of Portland downtown to all my friends. Again thank you so much f This time, Rod was helping me as red carpet service. I do recommend a Mercedes Benz of Portland downtown to all my friends. Again thank you so much for your help always. More
by hi8hi
Employees Worked With
Joseph Davis
October 12, 2022
Service center is great and sales people are kind, even though I didn't buy the car that I looked at. though I didn't buy the car that I looked at. More
by KimHJ
Employees Worked With
Other Employees :
Jesus Miranda, Christian Salas, Adrian Sanchez Vargas, Matthew Tabbert, Mark Tower, Ryan Power, Brian Perez
October 03, 2022
This service was for a recall and it was great as usual. I especially appreciated the pick up and delivery service. I am a senior and don't like to drive in Portland on a good day. The thought of driving I especially appreciated the pick up and delivery service. I am a senior and don't like to drive in Portland on a good day. The thought of driving home in a loaner was terrifying... Thank you for this wonderful service! Dan, who picked up my car, was very friendly, a pleasure to work with! Thank you... More
by margorose
Employees Worked With
Dan
October 02, 2022
Great customer service . Everyone is Knowledgable about what they know . The young guy who helps when you first bring your vehicle is a keeper and you should let him know he Everyone is Knowledgable about what they know . The young guy who helps when you first bring your vehicle is a keeper and you should let him know he is a valuable person to Mercedes-Benz I Portland More
by DON.VANWORMER
