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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,520 Reviews

1,520 Reviews of Mercedes-Benz of Portland - Service Center

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June 07, 2022

I’m so happy to be a customer for Mercedes-Benz, waiting time was excellent, team was perfect More

by 1TANYAMIRONOVA65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Jun 07, 2022 -

Mercedes-Benz of Portland responded

It is a pleasure to earn your business, Tanya! Thank you for the 5-stars and let's keep the good times rolling.

June 07, 2022

As ever, the entire experience was marvelous. Sean was able to identify the issue and resolve it in a timely and cost effective manner. It’s always a pleasure to work with such highly competent More

by PAUL@KERNEL-RESEARCH.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean (new hire)
Jun 07, 2022 -

Mercedes-Benz of Portland responded

Hello Paul, Thank you for trusting us with your auto needs and willingly sharing the marvelous, highly competent, professional, and personable experience you receive.

June 05, 2022

I have been coming here for 12 years to have work done on our little smart car. Alway treated well and attended to with care. They always wash it for me to which is really nice. More

by LAURENSJOHANSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Blumenberg
Jun 07, 2022 -

Mercedes-Benz of Portland responded

Customer loyalty speaks volumes and we're so pleased to be the location taking care of your auto needs all these years. Thank you for your excellent star rating on our behalf, Lauren!

June 05, 2022

Very good service and in time ,,I am so happy work with this dealer ,thank you More

by Vu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Blumenberg, Joseph Davis, Mo Abujamous
Jun 07, 2022 -

Mercedes-Benz of Portland responded

Hello Vu, It is a delight to receive your recommendation. Thank you for the kind feedback!

June 04, 2022

My car broken attempting the repair 5/23. Now it needs a part from Germany and we are still waiting to hear from the dealership. Poorly put back together and now it is a pain to drive the G More

by EDGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Acevedo, Thomas Maddux
June 03, 2022

Excellent check in process. Promptly completed the requested service, called when finished with no surprises or issues. More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
Jun 03, 2022 -

Mercedes-Benz of Portland responded

Hi AJ, It is a pleasure to earn your business and receive a positive recommendation for the timely completion of your auto needs!

June 03, 2022

It was good to work with the new service adviser. He was very understanding and flexible. More

by PIRPROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Thomas Maddux, Mark Mason, Mark Tower
Jun 03, 2022 -

Mercedes-Benz of Portland responded

Thank you for the excellent feedback and 5-stars!

Jun 03, 2022 -

Mercedes-Benz of Portland responded

Thank you for the excellent feedback and 5-stars!

June 02, 2022

Great customer service. The only negative is the poor job they do cleaning the inside of the windshield. Dirty rag or something, always has water streaks, glares really bad More

by DOUGLAS.PEPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Mercedes-Benz of Portland responded

We appreciate the feedback which will be shared with our staff for awareness. Cheers for sharing that your visit was a great, 5-star customer service experience!

June 01, 2022

Serviced the car as needed. Other issues came up shortly after getting the car back so we are headed back. More

by SARAH.SMITH85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod
Jun 01, 2022 -

Mercedes-Benz of Portland responded

Hi Sarah, We're glad to hear your service appointment was a success and good call on taking it back swiftly for a second look.

June 01, 2022

Took care of my older Mercedes. Fixed what was needed and told me what could wait. More

by WOLFSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Mark Tower
Jun 01, 2022 -

Mercedes-Benz of Portland responded

Thank you for the 5-stars and your satisfaction of the work performed during your service appointment.

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