Mercedes-Benz of Reno - Service Center

Service appears to have been performed satisfactorily. Customer contact/ interaction was unsatifactory - couldn't get anyone to return calls until 4:30p of the 2nd day of service when it was ready to pick Customer contact/ interaction was unsatifactory - couldn't get anyone to return calls until 4:30p of the 2nd day of service when it was ready to pick up! More

Staff was great and a pleasure to work with. Did what they said they would do. Did what they said they would do. More

Excellent service and timely turnaround. The service department was very interested in expediting my new tires on my car. Thank you The service department was very interested in expediting my new tires on my car. Thank you More

Always exceeds expectations and very efficient in carrying out the work that’s needed to be done carrying out the work that’s needed to be done More

Good Service.technician was very helpful. I would highly recommend the service department for any Mercedes service recommend the service department for any Mercedes service More

As usual the service my E Class received was excellent. I always ask for Brandon Muhlenburg to help me. He is so helpful and respectful of my time and what my cars need. I appreciate the great team at I always ask for Brandon Muhlenburg to help me. He is so helpful and respectful of my time and what my cars need. I appreciate the great team at MB of Reno. More

Craig peter was very great 😊 I’m very pleased of the service you will get my business I been working with deal ships all my life but you guys will be number one ☝️ if I buy another car it will be Merced service you will get my business I been working with deal ships all my life but you guys will be number one ☝️ if I buy another car it will be Mercedes’ in Reno most of all what made me come back is Craig please cher this with his boss thanks 🙏 again Craig More

Brandon in service is always amazing to work with! The best thing by far about the dealership! best thing by far about the dealership! More

Super pricey. Not friendly advisor. Failure to call customer when their vehicle is ready for pick up. When I called the customer service, they put me on hold for so long. I waited for more than an hou customer when their vehicle is ready for pick up. When I called the customer service, they put me on hold for so long. I waited for more than an hour to get the shuttle to ride home. Not really want to come back to this dealership. More