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716 Reviews of Mercedes-Benz of Salem - Service Center
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October 15, 2024
Always only the best auto and customer service. This is the only place I trust with my Mercedes! Shoutout to the entire team, who make service visits feel like a boutique experience rather than a m This is the only place I trust with my Mercedes! Shoutout to the entire team, who make service visits feel like a boutique experience rather than a mechanical transaction. More
by OLGA.KUZMIN
Verified Customer
October 15, 2024
All of a sudden my car wouldn't start I was all by myself and was without roadside assistance. My first call was to the person I trust most with my car: Don Post in the service department at Mercedes myself and was without roadside assistance. My first call was to the person I trust most with my car: Don Post in the service department at Mercedes of Salem. That was the only call I had to make that day. After that it was like magic; someone from the dealer came quickly to attempt to jump start my car and after a tow truck. Since it didn't start Mercedes sent their roadside assistance, who then sent a tow truck to take my car to Mercedes of Salem. Since I was car-less they also offered a $100 voucher for a "FREE" Lyft ride anywhere I needed to go. In three days she was fixed with a new starter, even though the part was not in stock There was a few facts that stand out for me: I paid nothing for the extra roadside assistance service and honestly that's a huge savings. Secondly, I didn't feel alone, stuck and without help. Thank You Donofrio Family.....and Mercedes Service Dept! More
by Donna G
Employees Worked With
October 14, 2024
Excellent service. Tony and Don are very knowledgeable about their product and great ambassadors for the merc brand. They always keep me informed of any work that need Tony and Don are very knowledgeable about their product and great ambassadors for the merc brand. They always keep me informed of any work that needs to done on my E400 and the costs that I may expect to see. More
by michaelkeehen
Employees Worked With
October 12, 2024
Evan is knowledgeable, competent & respectful. He is definitely the reason I return to MB of Salem for service on my Leisure Travel Van. Thank you Evan He is definitely the reason I return to MB of Salem for service on my Leisure Travel Van. Thank you Evan More
by GJB
Employees Worked With
October 11, 2024
The team was exceptional! Squeezed me in before my trip and performed the service in 30 minutes! Squeezed me in before my trip and performed the service in 30 minutes! More
by smithdebrac
Employees Worked With
October 09, 2024
We are from So California on vacation and a rock flew up, went through the grilll and into the transmission pan of our Mercedes Van. Evan arranged for us to have a loaner van for my family while our van was went through the grilll and into the transmission pan of our Mercedes Van. Evan arranged for us to have a loaner van for my family while our van was being repaired! He kept our vacation from being ruined! Thank you so much! More
by becky.gameroomcity
Employees Worked With
October 08, 2024
Excellent service on my Sprinter RV. Easy to deal with and most of all trustworthy. They are not going to sell you something you don't need. Easy to deal with and most of all trustworthy. They are not going to sell you something you don't need. More
by RSDX222
Employees Worked With
