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Mercedes-Benz of San Antonio - Service Center

San Antonio, TX

4.7
342 Reviews

342 Reviews of Mercedes-Benz of San Antonio - Service Center

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June 15, 2024

We found them to be extremely helpful. They went above what we expected in guiding us to what was best to do. More

by JRVANM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Caley
Jun 17, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chris Martinez General Manager

June 14, 2024

Representative was very tentative, supportive and informative with all updated informations. Completely make me feel comfortable as a person I can trust with my car. More

by ROBERTO.DIAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jun 14, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Roberto! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of San Antonio. Chris Martinez General Manager

June 14, 2024

Everyone was great and estimated time was just as planned. Communication and cost was clear and upfront. More

by SAENZJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cotto
Jun 14, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Chris Martinez General Manager

June 14, 2024

Service was as always, exceptional. we were met within a reasonable wait period at check in and taken to our service writer then to the loaner car window. everyone was first class in al More

by PHEANEY60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin, Loaner lady, Coffee bar ATTENDANT
Jun 14, 2024 -

Mercedes-Benz of San Antonio responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chris Martinez General Manager

June 14, 2024

My wife and I have been returning to your dealership for more than a decade, and hands-down, have always received the most professional and individualized service of any car dealership we have ever visited. More

by DRISCOLLRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Mercedes-Benz of San Antonio responded

It's great to hear that Josh was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

June 13, 2024

Martin Flores, Service Advisor and Steve Bridges, Service Technician, are very profession and helpful in answering questions in regards to the proper care of our cars. More

by EHORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores and Steve Bridges
Jun 14, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for choosing Mercedes-Benz of San Antonio. Your feedback and rating mean a lot to us. We're glad Martin and Steve were able to help, and we hope to see you again! Chris Martinez General Manager

June 13, 2024

Great customer service. Bryce was great at communicating. Everyone I dealt with was a good experience. More

by LARA.MELSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Crawford
Jun 14, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Lara, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Bryce here at Mercedes-Benz of San Antonio. Chris Martinez General Manager

June 12, 2024

Francisco was extremely helpful and courteous; the services was unparalleled. I will continue being a loyal MB customer. More

by PITIBETINA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gonzalez
Jun 12, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for your excellent review! We are so glad that Francisco had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of San Antonio to be positive. Please don't hesitate to reach out if you need anything else. Chris Martinez General Manager

June 12, 2024

Nathan took care of me very well. A state inspection and a car wash. Thank you very much. More

by HARVEYNAJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Jun 13, 2024 -

Mercedes-Benz of San Antonio responded

Thanks for sharing about your experience with Nathan here at Mercedes-Benz of San Antonio. We appreciate your business and hope to see you again soon! Chris Martinez General Manager

June 11, 2024

Xavier is the bomb. Every time I fly out of town, I drop the car off doesn’t matter if I’m gone for a day or a couple of weeks. Everything that’s promised is always done More

by BRETT50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
Jun 11, 2024 -

Mercedes-Benz of San Antonio responded

Brett, It's great to hear that Xavier and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

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