Mercedes-Benz of San Jose - Service Center

Great experience working with Anthony Lorenzo, as he did an excellent job providing all information and keeping it simple. Very much impressed with his skills and experience. an excellent job providing all information and keeping it simple. Very much impressed with his skills and experience. More

David Pak was exceptional. He went above and beyond with helping me on other repairs, and coordinating with my insurance company for coverages. He also followed up afterwards to ensure I was taken cared of. helping me on other repairs, and coordinating with my insurance company for coverages. He also followed up afterwards to ensure I was taken cared of. More

I was very Satisfied The Excellence Services from David Truong. He is Very Professional and knowledgeable to take care the services I need. I will Definitely come back for any Service my car needs. Truong. He is Very Professional and knowledgeable to take care the services I need. I will Definitely come back for any Service my car needs. More

Every thing was very professional,particularly from Service Advisor (Anthony). Besides a very nice welcoming, they encouraged me to make questions regarding service and satisfaction that made mi feel v Service Advisor (Anthony). Besides a very nice welcoming, they encouraged me to make questions regarding service and satisfaction that made mi feel very comfortable. More

Danny S is the best service advisor we've ever had. Always polite professional knowledgeable and dependable. We totally trust his advice. Been going there for years. Always polite professional knowledgeable and dependable. We totally trust his advice. Been going there for years. More

I was greeted by an enthusiastic employee Jose, he was high energy and ready to take care of my concerns! I was very pleased with my experience! high energy and ready to take care of my concerns! I was very pleased with my experience! More

Great service and honest dealing as always. Oh...and my sprinter van continues to run great. All kudos go to Bill and his service team! sprinter van continues to run great. All kudos go to Bill and his service team! More

THEY DESERVE NEGATIVE STARS. THIS DEALERSHIP IS TOTAL GARBAGE! THEY'RE DISHONEST & CARELESS. DO NOT BUY A CAR FROM HERE & ESPECIALLY DON'T BRING YOUR CAR FOR SERVICE HERE. GARBAGE! THEY'RE DISHONEST & CARELESS. DO NOT BUY A CAR FROM HERE & ESPECIALLY DON'T BRING YOUR CAR FOR SERVICE HERE. More

Very BAD customer service for Finance Dept., Service Dept. I met 2 employees asking for help with reimbursement. They try to run away and kicked customers around to make me given up. BAD attitude! I met 2 employees asking for help with reimbursement. They try to run away and kicked customers around to make me given up. BAD attitude! More

Takada recall went in for an airbag replacement in while the service representative was examining this printer found that the front end alignment was just a bit ou went in for an airbag replacement in while the service representative was examining this printer found that the front end alignment was just a bit out got that fixed without having to buy new tires and that is a very good thing More