Mercedes-Benz of South Austin
Austin, TX
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147 Reviews of Mercedes-Benz of South Austin
It is obvious when you walk through the door that this is a world class dealership. Friendly and professional employees, impeccably clean and modern facility. Serviced my Mercedes with zero hassles and kept a world class dealership. Friendly and professional employees, impeccably clean and modern facility. Serviced my Mercedes with zero hassles and kept me well informed. Probably the best service department I’ve ever been to. This will be my go to dealership when I purchase my next Mercedes. More
Service Manager - Slater was articulate on services needed. Personable. professional. Honored Facebook oil change price. This allowed me to have the 4 wheel alignment. And spend more money. needed. Personable. professional. Honored Facebook oil change price. This allowed me to have the 4 wheel alignment. And spend more money. More
All of the associates at Mercedes Benz of South Austin went out of their way to help us. Just an amazing group of people. Will definitely go back! went out of their way to help us. Just an amazing group of people. Will definitely go back! More
I had an “A” service done on my vehicle. Everything was seamless - from making the appointment on line, to dropping it off and picking it up. Jose was my service advisor and he was amazing Everything was seamless - from making the appointment on line, to dropping it off and picking it up. Jose was my service advisor and he was amazing. He kept me informed of the progress and any issues that were found. I had a loaner vehicle, and the gentleman that helped me process that was great. If you need service on your Mercedes-Benz, I highly recommend South Austin! More
We truly appreciate the excellent service Imad Karaali provided. We had a car issue right at the beginning of our vacation, but Imad reassured us that we could still enjoy our trip and that our vehicle wo provided. We had a car issue right at the beginning of our vacation, but Imad reassured us that we could still enjoy our trip and that our vehicle would be ready when we return from our two week vacation. He kept us in the loop with regular updates on the repairs and let us relax and enjoy our vacation. Imad’s customer service skills are truly outstanding, and they perfectly match the white glove treatment we’d expect from Mercedes Benz. Thank you, Imad More
Always pleasant, always helpful, never in a rush. I never feel dread or the need to prep for battle going to see them as I have with other dealers. I never feel dread or the need to prep for battle going to see them as I have with other dealers. More
I recently had the pleasure of visiting Mercedes Benz of South Austin and I must say, I was thoroughly impressed with the quick and efficient service I received. A special shout out to Jose in the service d South Austin and I must say, I was thoroughly impressed with the quick and efficient service I received. A special shout out to Jose in the service department as he went above and beyond to ensure my experience was nothing short of exceptional. His professionalism, attention to detail, and genuine care for customers made a significant difference. I highly recommend them for their outstanding service and commend Jose for his excellent customer support! More

