Mercedes-Benz of South Bay - Service Center

I have a great experience when bringing my car in for service. I've worked with Brad Parker for years and he's the best! service. I've worked with Brad Parker for years and he's the best! More

Outstanding service overall. Very efficient and professional service visit. Customer service representative Frank was available at the appointment time, took the time to listen Very efficient and professional service visit. Customer service representative Frank was available at the appointment time, took the time to listen to my comments about the car, and inspected the issues himself. Frank took the time to explain the tasks included in the scheduled maintenance, and to explain other things about the condition of the car to help me make decisions regarding the proposed scope of work. Mercedes-Benz of South Bay had a loaner vehicle available for me while my car was serviced. Frank kept me posted with the status of the work being done, and was there when I picked up the car to provide an update about the service and to answer any questions. Frank even scheduled the next service appointment for me. More

All the people were knowledgeable and friendly, but I wish they were quicker. Frank Perri is supportive and experienced. wish they were quicker. Frank Perri is supportive and experienced. More

Prompt and seamless response. Everything went well. The only negative comment is the car wasn’t cleaned. Even though it was rain but the interior could have cleaned. Other than th Everything went well. The only negative comment is the car wasn’t cleaned. Even though it was rain but the interior could have cleaned. Other than that- good service. More

I brought my car for service. Pablo Moreno took care of my car and as always he was very helpful. Let me know what’s going on and get things done on time, thank you Pablo Pablo Moreno took care of my car and as always he was very helpful. Let me know what’s going on and get things done on time, thank you Pablo More

Completion quicker than expected. Updated by Amilcar on every step of the way, as always! Thank you! Updated by Amilcar on every step of the way, as always! Thank you! More

Honestly one of the best customer services I experience not to mention james who help me purchase my vehicle stop by to talk to him and took the time to catch up with me not to mention james who help me purchase my vehicle stop by to talk to him and took the time to catch up with me More

They always get me an appointment even when it’s a last minute service. Advisor Ray was very helpful. minute service. Advisor Ray was very helpful. More

Very good service. Great staff. Complimentary carwash. Waiting room is great. Always coffee when waiting. Lift ride if necessary. Great staff. Complimentary carwash. Waiting room is great. Always coffee when waiting. Lift ride if necessary. More

Frank Perri is super thorough in explaining the work that is done to my car. I know it is in good hands when I drop it off with him. is done to my car. I know it is in good hands when I drop it off with him. More