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Mercedes-Benz of South Bay - Service Center

Torrance, CA

4.5
545 Reviews

545 Reviews of Mercedes-Benz of South Bay - Service Center

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February 17, 2023

Frank is professional and knowledgeable who answers all my questions and concerns. I always ask for Frank when the car needs service or repair. More

by jostauffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
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Feb 21, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 13, 2023

Professional, thoughtful and considerate. Always top rate I would recommend them and would consider a purchase . More

by Albaineib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri, Naomi Guitterez
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Feb 16, 2023 -

Mercedes-Benz of South Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of Mercedes-Benz of South Bay and we hope to be of service again in the future.

February 13, 2023

Always professional and courteous. Staff are knowledgeable and I have the best experience every time I come to this dealership. More

by Channiene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Feb 16, 2023 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 13, 2023

I like this dealership everyone is friendly, courteous and professional. Helpful! Clean waiting room and showroom More

by chasg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Zielyk
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Feb 16, 2023 -

Mercedes-Benz of South Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 09, 2023

They really take care of me and my car with excelency. They always find a way of fixing what the problem in no time. They always give me an option to pick the time of my appt. And the wait in no time too. More

by mnmroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacquelyn Mohl
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Feb 12, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 08, 2023

My issue was not resolved after having my car for 5 days. Still having issues. More

by b.lashawn@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cliff and Steve
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Feb 11, 2023 -

Mercedes-Benz of South Bay responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of South Bay. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (310) 513-5300 to discuss what we can do to help.

February 06, 2023

I been buying all my cars from Mercedes-Benz South Bay for many years now and it’s always a pleasure. I’m very happy with all the crew, from service to management. Love it💛💚❤️ More

by Pablo Santos Salaberriborda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Gonzales. Always a pleasure.
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Feb 09, 2023 -

Mercedes-Benz of South Bay responded

Hi Pablo, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 04, 2023

Service was good but the pricing and use of coupon was different once I got there compared to information that I got over the phone. More

by sherie372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi
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Feb 08, 2023 -

Mercedes-Benz of South Bay responded

Hello, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

February 03, 2023

The dealership is well organized and well managed. Timely scheduling of service. Amilcar insured that the car would be available for an evening appointment. More

by fdytrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amilcar
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Feb 07, 2023 -

Mercedes-Benz of South Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2023

Amazing service! Chris my technician was awesome! He was very patient in his explanation of the what was recommended for my vehicle! Not to mention they have an amazi More

by Achienghollidaysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Feb 06, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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