Mercedes-Benz of South Bay - Service Center

Great service overall! Came in for a recall check and had a short and great experience. Advisors took care of the issue and even washed my SUV. Friendly advisor and quick i Came in for a recall check and had a short and great experience. Advisors took care of the issue and even washed my SUV. Friendly advisor and quick in-and-out service including a complete check and report on everything. More

was excellent, professional . and very knowledgeable in the repair process.very friendly and kind, thank you south bay... and very knowledgeable in the repair process.very friendly and kind, thank you south bay... More

Emily Solis excellent. Professional courteous. Very knowledgeable in the repair process. Went out of her way to accommodate my requirements for alternate transportation. Professional courteous. Very knowledgeable in the repair process. Went out of her way to accommodate my requirements for alternate transportation. More

I’m very happy with service with Frank. He always give assurance of services what I needed for my E350. He always give assurance of services what I needed for my E350. More

Always excellent customer service and very professional service from service advisor Emily Solis. Emily has been our Service Advisor for over 2 years and has always taken good care of our cars. service from service advisor Emily Solis. Emily has been our Service Advisor for over 2 years and has always taken good care of our cars. More

Frank Perri was the most patient service manager I had ever met. He explained every aspect of the service that were required and I went away more confident that the MB Group truly cares about its customer ever met. He explained every aspect of the service that were required and I went away more confident that the MB Group truly cares about its customers and the vehicles that they own. More

Service is always fast and efficient. My service advisor Naomi is the best!! Thank you South Bay!! My service advisor Naomi is the best!! Thank you South Bay!! More

Frank Perry was a great. He took the time to explain every step of the service process being applied to my vehicle. He also took the time to build a personal relationship bet He took the time to explain every step of the service process being applied to my vehicle. He also took the time to build a personal relationship between SouthBay Mercedes Benz and myself. More

Thanks to my service advisor Chris Z for making it a better, even good, experience. Otherwise, without Chris, not sure I’d keep returning. better, even good, experience. Otherwise, without Chris, not sure I’d keep returning. More

Natalie helped me everything. I had little concern on my car after the service but she made sure everything was good after I took my car back to the service again. I was glad to h I had little concern on my car after the service but she made sure everything was good after I took my car back to the service again. I was glad to have her serve my car. More