Mercedes-Benz of South Bay - Service Center

Spent two hours waiting for our vehicle with no resolution. Left after two hours with the same issue we came in with. resolution. Left after two hours with the same issue we came in with. More

Jackie Mohl always expedites great, knowledgeable customer service! They get you in and out seamlessly and take care of you with shuttle rides. customer service! They get you in and out seamlessly and take care of you with shuttle rides. More

Friendly and professional staff. Mr. Vahedi is friendly and treats he in a professional manner. I live close (about 1.5 miles) to another MB dealership in Long Beach but the quality Mr. Vahedi is friendly and treats he in a professional manner. I live close (about 1.5 miles) to another MB dealership in Long Beach but the quality of their service is like night and day compared to South Bay MB Dealership. You certainly deserve a 5-star rating!!! More

MBSB is so professional and you have the best service technician, Pablo Moreno. He always takes excellent care of me every time I am there. He is the reason I keep coming back. I am 5 minutes from MB Bev technician, Pablo Moreno. He always takes excellent care of me every time I am there. He is the reason I keep coming back. I am 5 minutes from MB Beverly Hills, yet I choose to drive the hour to get to MBSB so Pablo can assist me. Great job Pablo and MBSB! Keep it up! More

Always an excellent customer experience at South Bay. They consistently deliver on services as promised. I’m particular, working with Jacky keeps us coming back here over any other dealer. They consistently deliver on services as promised. I’m particular, working with Jacky keeps us coming back here over any other dealer. More

My experience was superior this visit. The advisor Frank was very understanding and professional. Great! The advisor Frank was very understanding and professional. Great! More

Our interaction with Frank Perri was very professional. He is very aware of all the needs of both of our cars and very personable to work with. He is very aware of all the needs of both of our cars and very personable to work with. More

Very good customer service friendly and informative very happy with my experience at this location 👍 happy with my experience at this location 👍 More

It is very frustrating when not only does the issue not get fixed multiple times, but the service advisor does not return my texts or calls. It's exhausting and I do not plan to return to this dealership i get fixed multiple times, but the service advisor does not return my texts or calls. It's exhausting and I do not plan to return to this dealership if I do not have to. More

The employees that greeted me at the entrance were wonderful The service rep, Frank Perri is thorough. Just excellent! I thank him!! wonderful The service rep, Frank Perri is thorough. Just excellent! I thank him!! More