Mercedes-Benz of South Bay - Service Center

My service advisor, Frank Perri, was knowledgeable, helpful & professional. Frank knew all the details of the service my E Class required & thoroughly explained the limited service warranty that I cou helpful & professional. Frank knew all the details of the service my E Class required & thoroughly explained the limited service warranty that I could purchase from Mercedes. He is credit to your dealership! More

Its appearance and guest accommodations are great. It's difficult to get help when your service person is out. No one seems to have an answer, and it's frustrating being transferred on the phone to people difficult to get help when your service person is out. No one seems to have an answer, and it's frustrating being transferred on the phone to people who can't help you. More

I always get excellent service from this dealership, even if I come in without an appointment. if I come in without an appointment. More

It’s a great dealership, everyone is very helpful and kind. I can always rely on them to find the right parts for my car. kind. I can always rely on them to find the right parts for my car. More

My service advisor, Sonia provided excellent service! All repairs were resolved on my first visit! repairs were resolved on my first visit! More

We have dealt with Mercedes of SB since 2006. Paul was our initial service manager and gave us excellent service. Now we have Frank, and he has equaled the service level. We have 100% confidence in Merced our initial service manager and gave us excellent service. Now we have Frank, and he has equaled the service level. We have 100% confidence in Mercedes of SB to take care of our vehicle's needs. Thank you Frank and Paul! More

I received great customer service from Mercedes Benz of South Bay.. The service was performed quickly and at a reasonable price. South Bay.. The service was performed quickly and at a reasonable price. More

Labor, parts cost overpriced. Emily Solis very helpful , accommodating. Oil, filter changed took all day. accommodating. Oil, filter changed took all day. More

Service was on time, fast and personalized. The agent, Arcie Cabacungan is excellent too. Best service! Arcie Cabacungan is excellent too. Best service! More

I have been used this this service center for many years. They are very good. This time, ARCEE was my service advisor. Although he is new, he is very knowledgeable, patient and friendly. And he did an aw They are very good. This time, ARCEE was my service advisor. Although he is new, he is very knowledgeable, patient and friendly. And he did an awesome job! More