Back

Mercedes-Benz of South Bay - Service Center

Torrance, CA

4.5
544 Reviews

544 Reviews of Mercedes-Benz of South Bay - Service Center

Sort by
December 31, 2008

I took my vehicle in to have a dent removed because it was still covered under warranty. Upon retrieving my vehicle from the services department, I noticed a total of three white scratches where the dent More

by renee_amber_e
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zubair Ali, Steve Schimkus
September 16, 2008

Guy the service person he is sooooooo freaking unfriendly he must hate his job,,, its amazing...This is by far the worst service department in the whole country... i have my car serviced there and i always s More

by easonsylus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Guy
September 15, 2008

Service writer charged $275 for diagnosis. Then after repairing the A/C blower which was the diagnosis for $1220, he waited until the end of the next day to tell me they needed to replace switches now fo More

by ppotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Flores
May 22, 2008

This dealership used to be very good, with good customer service. I understand that it has changed ownership, and the service is now terrible. My last three trips for service have been disasters: one time More

by sst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
anthony
...
55