Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of South Bay - Service Center

Torrance, CA

4.5
546 Reviews

546 Reviews of Mercedes-Benz of South Bay - Service Center

Sort by
September 08, 2023

Very efficient and service writer was very kind. Waiting area is nice and comfortable with amenity. More

by takashi.kato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Report | Print
Sep 12, 2023 -

Mercedes-Benz of South Bay responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2023

I have always enjoyed working with this dealership because of the high quality of the sales & service Departments. More

by john9johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ziel
Report | Print
Sep 11, 2023 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

August 31, 2023

Top notch customer care in the service department from advisor Frank Perri. Highly recommend this dealership and this service advisor. More

by crjuelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Report | Print
Sep 04, 2023 -

Mercedes-Benz of South Bay responded

Hello , thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 30, 2023

I had a pleasant experience. Everyone was nice and welcoming. I waited for my brakes to get done for a recall. I was very comfortable while I waited and I was updated on the prog More

by micheleblue7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Sep 03, 2023 -

Mercedes-Benz of South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2023

Every one so friendly and welcoming and kind and knowledgeable. Always there to help you. More

by Susie Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Sep 03, 2023 -

Mercedes-Benz of South Bay responded

Hi Susie, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 29, 2023

Chris is my certified person at South Bay MB and the service has always been professional, as well as quickly executed! I have an awesome experience everyone I visit due to Chris making it a pleasurable More

by Mrgoodheart2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Sep 03, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Bay! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 24, 2023

Great dealership took great care of me there service is number one I would recommend this place to everyone More

by Jorge562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
Report | Print
Aug 29, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of South Bay and we hope to be of service again in the future.

August 24, 2023

Amilcar was the best service advisor. He immediately noticed we had a bad tire and gave us a great price on a new tire and alignment. The vehicle was ready in a couple of hours, as promis More

by kensolares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amilcar
Report | Print
Aug 29, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2023

Excellent service department! My service representative is the best . I have used Sonja for many years. More

by Donna Hardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonja gonzales
Report | Print
Aug 26, 2023 -

Mercedes-Benz of South Bay responded

Hi Donna, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2023

Excellent service from the service department/mechanic, everything went very well. I am happy to brought my car to this service center for a annual service. More

by Jack Ling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Mr. Chris Zielyk
Report | Print
Aug 29, 2023 -

Mercedes-Benz of South Bay responded

Hi Jack, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
6
7
8
...
55