Mercedes-Benz of Stevens Creek - Service Center

We bought our GLE450 Sports SUV at this dealership, and have it serviced here. John Stansberry is an excellent Service Advisor; very professional, patient, knowledgeable, and so easy to communicate and alw have it serviced here. John Stansberry is an excellent Service Advisor; very professional, patient, knowledgeable, and so easy to communicate and always makes us feel valued. He always do a great job on vehicle. THANK YOU JOHN !! More

I bought my car at this dealership and have it serviced here. I have always had an excellent experience. Thank you Nate Jones for your help and great service. here. I have always had an excellent experience. Thank you Nate Jones for your help and great service. More

Crisp offering with a clary on contract for maintenance. . right suggestion on what work is really needed . right suggestion on what work is really needed More

They are very good at following up. Reception is also friendly and not much wait time Reception is also friendly and not much wait time More

I recently had the pleasure of working with Erica as my car service advisor at Mercedes Benz, and I must say, she went above and beyond to ensure a seamless experience. Her level of assistance and exceptio car service advisor at Mercedes Benz, and I must say, she went above and beyond to ensure a seamless experience. Her level of assistance and exceptional communication skills truly set her apart. More

Easy communication via email and phone. Friendly and professional. Nice clean comfortable environment inside the building. Friendly and professional. Nice clean comfortable environment inside the building. More

Convenient to book services online, very good at following up. Reception is also friendly and not much wait time. following up. Reception is also friendly and not much wait time. More

We received great service, but the facility was cramped, a bit dated and difficult to find parking. a bit dated and difficult to find parking. More

The service team was on the spot as soon as I drove in. They were friendly and explained what I needed to do and assured me that they would take care of my needs. When I got the follow up call regarding th They were friendly and explained what I needed to do and assured me that they would take care of my needs. When I got the follow up call regarding the needed service I was assured that my coupons would be honored and follow up details regarding what service my car actually needed. The team (especially Susan) was very professional More

routine maintenance ,checked gas nozzle, treated with respect and courtesy, had a loaner so that helped a lot. respect and courtesy, had a loaner so that helped a lot. More