Mercedes-Benz of Stevens Creek - Service Center

Susan Sulimani was fantastic. I always look forward to visiting Mercedes-Benz of Stevens Creek, knowing my service, maintenance would always be taken care of with the upmost dilig I always look forward to visiting Mercedes-Benz of Stevens Creek, knowing my service, maintenance would always be taken care of with the upmost diligence and professionalism by her. Thank you Susan for your service and look forward to next visit. More

Every phase of my service experience was perfect. Will always return to this dealer. Smythe Will always return to this dealer. Smythe More

Steve Kirksey did a great job in taking care of my service; he was particularly reasonable in handling a complaint that I had on the windshield washer which was totally my fault (I didn't operate it c service; he was particularly reasonable in handling a complaint that I had on the windshield washer which was totally my fault (I didn't operate it correctly). More

Troy got my recall and service done in one visit. He is a true customer service superstar. He is a true customer service superstar. More

Susan S. takes excellent care of my GLC and me when we come in for normal maintenance. takes excellent care of my GLC and me when we come in for normal maintenance. More

I am going to MB of Stevens Creek service department for about 20 years to service my MB cars and I will not go to any other Mercedes Benz dealer. I had to use out of area MB service centers couple of times about 20 years to service my MB cars and I will not go to any other Mercedes Benz dealer. I had to use out of area MB service centers couple of times when I was out of area but I was not happy with the the advisors and the work. I trust the service advisor in Stevens Creek when he recommends service and repairs. I think the quality of preventative maintenance is the reason my MB cars last many years with high mileage. More

Troy did a fantastic job in taking care of my need in a timely fashion timely fashion More

I schedule my E350 for annual routine service. The schedule was originally to be in two weeks. My service advisor found out and was able to schedule it to be much earlier and also gave a loaner c The schedule was originally to be in two weeks. My service advisor found out and was able to schedule it to be much earlier and also gave a loaner car so I don't need to come home with other people in the same car. At the routine service, my advisor found out my car need to do additional work for the repair. So they fix my car at one visit! More

My service manager, Danny Ho, has always help me with the servicing of all of our Mercs. I needed to have the scheduled service completed quickly and he was able to get the job completed well ahead of sched servicing of all of our Mercs. I needed to have the scheduled service completed quickly and he was able to get the job completed well ahead of schedule. Excellent mechanical AND customer service! More