Mercedes-Benz of Stevens Creek - Service Center

Excellent service, efficient and fast. The service adviser John Stansberry is very professional, knowledgeable and friendly. Always makes sure to arrange a loaner vehicle which is super he The service adviser John Stansberry is very professional, knowledgeable and friendly. Always makes sure to arrange a loaner vehicle which is super helpful. More

Fast professional service appointment. Everyone is very polite and helpful. The service was efficient too. Everyone is very polite and helpful. The service was efficient too. More

I always appreciate the speed and quality of the service of this shop. Whenever I have issues, they will help to address swiftly. of this shop. Whenever I have issues, they will help to address swiftly. More

I'm very satisfy to good quality of Mercedes service and thank you for Danny Ho's kindness.But appointment take a too long time. please reduce the waiting time. thank you for Danny Ho's kindness.But appointment take a too long time. please reduce the waiting time. More

When arriving at your dealership regarding a warranty issue on my 2020GLE. Charlie Fish sprang into action and was able to take care of the problem expeditiously. Great service. I would highly recomme issue on my 2020GLE. Charlie Fish sprang into action and was able to take care of the problem expeditiously. Great service. I would highly recommend Mercedes Benz of Stevens Creek More

Overall they’re good but if can add in the on line maintenance status update app will be excellent! maintenance status update app will be excellent! More

Excellent customer service provided by Nate in the service department. Will definitely be returning with any future service needs. service department. Will definitely be returning with any future service needs. More

from the time i left the Sprinter with Ethan to the time i picked it up he kept me completely informed on its process couldnt be happier i picked it up he kept me completely informed on its process couldnt be happier More

Fast & straightforward. However, they charged $7 for gas. I only used the loan car for going to work and coming back home. Charging $7 is not for the customer service. However, they charged $7 for gas. I only used the loan car for going to work and coming back home. Charging $7 is not for the customer service. I've never charged before for just going to work and back home. More

My service advisor, Danny Ho, is always helpful, honest and has my best interest and experience in mind. and has my best interest and experience in mind. More