Mercedes-Benz of Stevens Creek - Service Center

Excellent and caring service and the representative, Steve Kirksey, went above and beyond to explain things and help us. Wonderful experience, keep up the good work. Steve Kirksey, went above and beyond to explain things and help us. Wonderful experience, keep up the good work. More

took 4 month to fix a single problem.had to visit took 4 month to fix a single problem. had to visit multiple times to get it fixed. damaged my car during that service. had to visit again. worst ev took 4 month to fix a single problem. had to visit multiple times to get it fixed. damaged my car during that service. had to visit again. worst ever More

I've always taken my car for service at Stevens Creek for the last twenty years. I've never been disappointed. Always been a happy customer. the last twenty years. I've never been disappointed. Always been a happy customer. More

Very quick and friendly. Service rep was there when I arrived for my appointment and he was very cordial as always. Problem found and fixed quickly. arrived for my appointment and he was very cordial as always. Problem found and fixed quickly. More

Great service rep Susan and prompt loaner service. Poor cleaning services, interior was dirty after service and exterior was poorly cleaned. Car should be checked prior to release to customers. cleaning services, interior was dirty after service and exterior was poorly cleaned. Car should be checked prior to release to customers. More

I am happy for your service. . Thank youA a a a a a a a I am happy for your service. . Thank you A a a a a a a a a a a a a a a a a a a a a a a a I am happy for your service. . Thank you A a a a a a a a a a a a a a a a a a a a a a a a More

I am really happy with my car service. I got the appointment for car service on phone and overall, it was a great experience. I would like to thank Mr. ETHAN KURTZ for making the whole process fast appointment for car service on phone and overall, it was a great experience. I would like to thank Mr. ETHAN KURTZ for making the whole process fast and smooth. More

Absolutely top quality of associate who help arrange the service. He is so professional, detail, and thorough that you feel confident the car will be serviced perfectly service. He is so professional, detail, and thorough that you feel confident the car will be serviced perfectly More

Great customer service, my service advisor Charlie was very helpful, knowledgeable and professional. He had my car cleaned and ready for pick up earlier then expected. very helpful, knowledgeable and professional. He had my car cleaned and ready for pick up earlier then expected. More

Great service manager Danny Ho!I was a little upset to Great service manager Danny Ho! I was a little upset to have to wait 15 minutes to get my car I waited in the lounge Great service manager Danny Ho! I was a little upset to have to wait 15 minutes to get my car I waited in the lounge More