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Mercedes-Benz of Stockton - Service Center
Stockton, CA
101 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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101 Reviews of Mercedes-Benz of Stockton - Service Center
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January 08, 2021
Excellent customer service! Jeffrey was great! I was able to get my desired service done in a quick and efficient manner. We are satisfied. Thnx to get my desired service done in a quick and efficient manner. We are satisfied. Thnx More
by ricardopadilla070
Employees Worked With
Jeffrey
January 01, 2021
My recent service at Mercedes Benz of Stockton was excellent. Had ball joints replaced. Dealer provided complimentary valet service. Advisor Jose Delgado provided outstanding support. excellent. Had ball joints replaced. Dealer provided complimentary valet service. Advisor Jose Delgado provided outstanding support. More
by vinny006
Employees Worked With
Jose Delgado and Michael Lauro.
December 24, 2020
Mercedes Benz in Stockton has always provided me with excellent service. I truly appreciate Fred Rosete as my Service Consultant. He is always so courteous, efficient, and thorough in communicating wha excellent service. I truly appreciate Fred Rosete as my Service Consultant. He is always so courteous, efficient, and thorough in communicating what is needed for my vehicle. More
by gena1b
Employees Worked With
Fred Rosete, Allie
December 19, 2020
From the moment I pulled up, I was helped quickly, courteously and efficiently. 1st Class service staff. I always appreciate having my car washed, too!! courteously and efficiently. 1st Class service staff. I always appreciate having my car washed, too!! More
by waaverider
Employees Worked With
Jose Del Gado
December 12, 2020
Mercedes in Stockton always takes great care of my vehicle. They are always very thorough and always follow up with me. Jeff Caminata is the best! vehicle. They are always very thorough and always follow up with me. Jeff Caminata is the best! More
by jgreenlee
Employees Worked With
Jeff Caminata
December 11, 2020
Your staff was very informed and accommodating and acquarate in what was said. I was pleased that a loaner vehicle was offered to me. The service was completed in a timeframe that was convenient for m acquarate in what was said. I was pleased that a loaner vehicle was offered to me. The service was completed in a timeframe that was convenient for me More
by s1b1l
Employees Worked With
Kelly
December 09, 2020
Have always had a good relationship and been treated well by this dealership. Have been a customer about 20 years - since they were in downtown stockton. by this dealership. Have been a customer about 20 years - since they were in downtown stockton. More
by tmbishop
Employees Worked With
Kyle
December 05, 2020
We have always had excellent service, including a loaner car. At this service a seal leak was discovered, and I had to negotiate the repair since the car was 1 month out of warranty and with the low miles o car. At this service a seal leak was discovered, and I had to negotiate the repair since the car was 1 month out of warranty and with the low miles on it the leak shouldn't have happened that soon. I had to advocate my situation with the service advisor, however I felt she should have initiated it herself and advised me she was advocating the repair for us on our behalf. The repair was covered and I'm happy. Also, while they no longer wash the vehicle (Covid?), last week my Subaru was complimentary washed by our Subaru dealer at service time, no questions asked. More
by rgreener
Employees Worked With
Kelly Follett
December 03, 2020
This 2020, A220, is my first Mercedes and I just went in for the first maintenance service! The service writer, Kyle, was so nice to deal with and very helpful on some questions I had! Making the appointm for the first maintenance service! The service writer, Kyle, was so nice to deal with and very helpful on some questions I had! Making the appointment was also very easy! More
by Joyce
Employees Worked With
Kyle Farriis
