Mercedes-Benz of Stockton - Service Center

Great service Jeff kept me well informed and very professional!! All good!! All was under warranty and made very easy. Had one other item done that was brought to my attention!! professional!! All good!! All was under warranty and made very easy. Had one other item done that was brought to my attention!! More

We currently have four Mercedes that we have purchased or leased from Mercedes of Stockton and we are always pleased with the personal service we receive there. leased from Mercedes of Stockton and we are always pleased with the personal service we receive there. More

It was a seemless process. I really appreciate the convenience of making the appointment with the service department. I appreciated the text confirmation and being fully informed throughout the trans convenience of making the appointment with the service department. I appreciated the text confirmation and being fully informed throughout the transaction. Also the ease at which I was able to pay and retrieve my vehicle. This is to be expected from a luxury dealership. You've met the mark. Thanks and keep up the awesome work!!! More

Even with Covid restrictions in place, service and waiting area comfortable. Fred is always a pleasure to work with. I work odd shifts and Fred always makes it work for me! waiting area comfortable. Fred is always a pleasure to work with. I work odd shifts and Fred always makes it work for me! More

Always the Best Service!Jose’ can Truly be counted on Always the Best Service! Jose’ can Truly be counted on to exceed our needs. Gilbert in the Service Bay is Very knowledge, and goes above and b Always the Best Service! Jose’ can Truly be counted on to exceed our needs. Gilbert in the Service Bay is Very knowledge, and goes above and beyond. More

Mercedes purchased new from Mercedes of Stockton fourteen years ago. It has been serviced exclusively by them. The service department performed the 180,000 mile service on last visit. Their commitment to the years ago. It has been serviced exclusively by them. The service department performed the 180,000 mile service on last visit. Their commitment to the car hasn't changed and is the reason the car is in such fine condition. I have trusted and relied on Jose for nine years. Having purchased and serviced, would recommend without hesitancy. More

Kelly Follett was so patient in contacting the warranty company and dealing with the back and forth of finding out how their process flowed. She is definitely a gem to have representing Mercedes of Stockt company and dealing with the back and forth of finding out how their process flowed. She is definitely a gem to have representing Mercedes of Stockton. The best service I received ever from Mercedes Benz. More

Great having Jose back. I asked for no wash as it not needed. Car was delivered water spotted. I did not have time to bring it back. I had to clean it up that afternoon. I asked for no wash as it not needed. Car was delivered water spotted. I did not have time to bring it back. I had to clean it up that afternoon. More

Repair and parts promised Understandably with CoVid it is hard to meet face to face. We requested a call and never received the call. In addition...... when we purchased our ve Understandably with CoVid it is hard to meet face to face. We requested a call and never received the call. In addition...... when we purchased our vehicle we were told that we would be instructed how to use many of the functions such as the auto park feature. We were also told that our vehicle came with a cargo screen which we still have not received. We love our car but are disappointed with the follow through. More

Efficient and timely Very convenient for me to drop off a vehicle for service and have a loaner car reserved and ready to go! This way my day doesn't stop. With a fleet Very convenient for me to drop off a vehicle for service and have a loaner car reserved and ready to go! This way my day doesn't stop. With a fleet of vehicles I have got to know the service people pretty well! More