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Mercedes-Benz of Stockton - Service Center

Stockton, CA

4.4
105 Reviews

105 Reviews of Mercedes-Benz of Stockton - Service Center

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September 01, 2020

Easy to set the appointment and easy once I brought the car into the service department. Jose was quick and helpful. Pickup was fast and easy. More

by vicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose D
August 30, 2020

MBZ recall on E350 Moon roof. Handled professionally and expediousily. Provided loaner so we did not have to wait while they assessed and fixed the recall item. More

by vcvargas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Rosette
August 30, 2020

Great service Jeff kept me well informed and very professional!! All good!! All was under warranty and made very easy. Had one other item done that was brought to my attention!! More

by Craig.james
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Caminata
August 28, 2020

We currently have four Mercedes that we have purchased or leased from Mercedes of Stockton and we are always pleased with the personal service we receive there. More

by sijacobs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Follett, Ken Cook
August 28, 2020

It was a seemless process. I really appreciate the convenience of making the appointment with the service department. I appreciated the text confirmation and being fully informed throughout the trans More

by sdbsoundz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
August 24, 2020

Even with Covid restrictions in place, service and waiting area comfortable. Fred is always a pleasure to work with. I work odd shifts and Fred always makes it work for me! More

by msz123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Rossetti
August 24, 2020

Always the Best Service!Jose’ can Truly be counted on Always the Best Service! Jose’ can Truly be counted on to exceed our needs. Gilbert in the Service Bay is Very knowledge, and goes above and b More

by lucas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose’ Delgado, Gilbert
August 21, 2020

Mercedes purchased new from Mercedes of Stockton fourteen years ago. It has been serviced exclusively by them. The service department performed the 180,000 mile service on last visit. Their commitment to the More

by bgatschet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
August 20, 2020

Kelly Follett was so patient in contacting the warranty company and dealing with the back and forth of finding out how their process flowed. She is definitely a gem to have representing Mercedes of Stockt More

by Margo Matthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Follett
August 13, 2020

Great having Jose back. I asked for no wash as it not needed. Car was delivered water spotted. I did not have time to bring it back. I had to clean it up that afternoon. More

by Susi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose