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Mercedes-Benz of Tampa

4.8

3,187 Lifetime Reviews

4400 N Dale Mabry Hwy, Tampa, Florida 33614
Call (813) 402-0840

Top Reviewed Employees

Jaleel Khan, Service Consultant, Mercedes-Benz of Tampa

Jaleel Khan

Service Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joey Helenek, Service Advisor, Mercedes-Benz of Tampa

Joey Helenek

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Angelo Panico, Business Manager, Mercedes-Benz of Tampa

Angelo Panico

Business Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dave Zupkosky, Service Consultant-Master Certified, Mercedes-Benz of Tampa

Dave Zupkosky

Service Consultant-Master Certified
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

September 14, 2018

"Warm hospitality "

- Nikki85

Shedrick was helpful from the start! Very flexible with his time, he went above and beyond to make sure i was satisfied. And when i came to pick up the car it felt like doing business with family. They kept my best interest at heart and were honest and transparent. Glad to call Mercedes Benz of Tampa my new home!

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Employees Worked With

Shedrick Payne
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Adil (Adam) Zidouhia
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Marita

September 02, 2018

"Customer service"

- Potterybarn2

After experiencing a flat tire, Embrace towed my car to Mercedes of Tampa due to distance over the St. Petersburg dealer I traditionally work with. After being told that my vehicle was not on the lot, and a 3 plus hour search, my vehicle was located. I purchased the tire protection at the time of the lease and shared this with the serviceman. Bob. I was later told I don’t have the protection and would have to pay for the repair. I repeated to Bob and again the Jesus when I picked up my vehicle that I did have the protection, in fact I had used it 6 weeks earlier. After several minutes of debating this, the service man shared that I can send my receipt to the warranty company for a refund. I took his suggestion the following day and was shicked to hear that it wouldn’t be covered now as the dealership didn’t get the required preauthorization. I brought this to John, the service manager. He shifted blame on me and asked if I provided a copy of my warranty to Bob. I hadn’t, it wasn’t requested nor have I the 4 previous times I used the warranty so I didn’t know if was required. The manager said he would reach out to the service location I traditionally frequent to see if anything can be done and he would call me back the next day. That was 2 days ago. In heinsight, it’s the worst customer service I have experienced with Mercedes and would strongly suggest you visit another dealer for your service needs.

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Employees Worked With

Bob Net
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 02, 2018

"Best Service Out!"

- Breezy

Joey is the best service provider I have ever had. He makes it so easy to get things done and makes it easy and effortless when bringing my vehicle in. He makes going to the dealership fun and is very honest and down to earth! I would recommend him to anyone.

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Employees Worked With

Joey Helenek
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Shuttle Service
  • Television
  • Vending Machines
Mercedes-Benz of Tampa, Tampa, FL, 33614