Back

Mercedes-Benz of Tampa

Tampa, FL

4.2
3,456 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

Directions

By Type

3,456 Reviews of Mercedes-Benz of Tampa

January 03, 2012

As we approached the end of our lease we were invited to a VIP visit to the dealer. We were assigned to a new salesperson who we never met. He had to go back and forth between my wife and myself and the s More

by josan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dominic Ford
January 01, 2012

I am extremely pleased with my expereince at Mercedes Benz! I love my new GLK 350 but I had a great service from Kern Charles! I'll definitley be back! More

by Cleofe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kern Charles, Kern Charles
December 31, 2011

Kern was very helpful and understanding He is a very good individual and puts the customer first and foremost. I would highly recommend him and the dealership to friends and family. More

by Johnsonf2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kern Charles, Kern Charles
December 30, 2011

This was one of the smoothest deals I have ever made in buying or leasing a car. Everyone was very friendly and eager to assist. My brother recommended this dealership and I recommended it to my father. More

by celiam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Tickett, Leslie and Loenzo , Simon Tickett
December 29, 2011

Very helpful and friendly. He was able to find me the color I wanted for my Mercedez Benz E350 Cabriolet red with black top. I will highly recommend Simon as well as his manager Dominic. More

by edwinmel
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Simon Tickett, Simon Tickett
December 28, 2011

One of the worst car experiences ever! MBZ should revoke their franchise. Bad workmanship and worse the manager is dishonest! Do yourself a favor and do not go here. Drive far if you need to, but in th More

by TampaMBZisPits!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cuteri, Jacky
Dec 29, 2011 -

Mercedes-Benz of Tampa responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership Please contact me at 813-870-0010 x8112 Frank Cuteri

Dec 29, 2011 -

TampaMBZisPits! responded

Frank, Was that just a cut and paste response? Are you kidding me?! I have left you multiple messages.

Dec 29, 2011 -

Mercedes-Benz of Tampa responded

Dealer rater does not forward your identity or contact information. Please identify yourself and I will collect your contact information and follow up with you

December 28, 2011

I was at the end of my lease on my second Mercedes and Simon helped me find a great deal on a new vehicle. He was very professional and worked to find not what was "available" but exactly what I wanted. T More

by dwhitake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Tickett, Simon Tickett
December 26, 2011

Absolute superb experience working with Chris Pelletier as my wife and I were deciding if I wanted to trade in my 2004 Mercedes for a certified pre-owned model. Chris took the time to explain all of the d More

by Derrick Hoxie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pelletier; Jackie from delivery
December 24, 2011

Had a great experience and got out in time for Christmas dinner! Thanks Guys! We especially appreciated the effort to make experience as painless as possible. More

by Drew1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Francke and Dominic Ford and Lorenzo
December 19, 2011

I had a great experience at Mercedes of Tampa. Best yet a great part due to my experience dealing with Neil Ognibene. He's won me over to the point were I've bought two cars in the last two months and even h More

by Claykearney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Ognibene
...
336
...