Mercedes-Benz of Tucson

DO NOT BUY A VEHICLE HERE. DO NOT HAVE YOUR VEHICLE SERVICED HERE. Our vehicle was functioning fine when we took it for periodic service 8 weeks ago. Since then, the vehicle has broken down twice (r SERVICED HERE. Our vehicle was functioning fine when we took it for periodic service 8 weeks ago. Since then, the vehicle has broken down twice (requiring it to be towed back to Chapman Mercedes) in less than 150 miles. The service is horrible. The repairs that are suggested don't have any relevance to the issues the vehicles has. The quote for the same repair increased $235 in a couple weeks and no one can explain why. The repairs being suggested were already done as warranty repairs. The service manager is too busy to address any concerns or answer any questions. An email listing our concerns and questions was sent to 5 members of Chapman Mercedes management 10 days ago and we still have not received any substantive response. More

Adrian Schumacher was great to work with. He had the answers to our questions. Very professional, was on time with the delivery of the new vehicle. Great vehicle purchasing experience. answers to our questions. Very professional, was on time with the delivery of the new vehicle. Great vehicle purchasing experience. More

This is a first class MB dealership. Very courteous and professional. Always top notch work. I have been dealing with Allen Pollack in sales for 10 years. He is a great person to deal with when buying a ca professional. Always top notch work. I have been dealing with Allen Pollack in sales for 10 years. He is a great person to deal with when buying a car. David L in service is awesome too. More

This is the second time I Purchased a vehicle from Mercedes-Benz of Tucson. Adrian was my sales person. Professional, outstanding very friendly and responsive. I also purchased my first Mercedes from Mercedes-Benz of Tucson. Adrian was my sales person. Professional, outstanding very friendly and responsive. I also purchased my first Mercedes from Adrian also. Greg in finance is outstanding, very professional and friendly goes the extra mile. More

Yeohoon youn. I came to the dealership a few days ago.searching the internet and found what I was looking for. my worry was the price of this car. When I arrived I met Yeohoon. I told him the car I ago.searching the internet and found what I was looking for. my worry was the price of this car. When I arrived I met Yeohoon. I told him the car I was interested in . the sale went smoothly. Yeohoon did everything you would expect, The price of the car wasn't an issue received great service. .... again thank you Yeoon. More

I recently purchased a car from John Hornbeck @ Mercedes Benz of Tucson and the experience was absolutely the best I ever had. Not only did I get a great deal on the car, but the dealership made the transa Benz of Tucson and the experience was absolutely the best I ever had. Not only did I get a great deal on the car, but the dealership made the transaction so easy/smooth for me and they even delivered the car directly to my house (in Scottsdale.) It doesn't get any better than this. This dealership has their stuff together!! While this was my first purchase from this dealership, it certainly will NOT be my last! I would HIGHLY recommend Mercedes Benz of Tucson for anyone thinking about purchasing a Mercedes. Thanks MB Tucson for everything and keep up the great work. More

Jaime Ohmaier was excellent! I definitely recommend him to anybody that is purchasing a vehicle, He got me the best deal possible and did everything in his power to help me get what I wanted. Jaime was sup to anybody that is purchasing a vehicle, He got me the best deal possible and did everything in his power to help me get what I wanted. Jaime was super easy to work with and kept me updated every step of the way, he treats his customers as if they're famiy. If you're looking for the best guy to go with its him! Thank you so much Jaime I really appreciate everything you did for me. Sincerely, Audriana Saldivar More

Jill is extraordinary. Her professionalism is personal. I’ve yet to have less than a stellar experience based on her assistance. Cudos, Jill! I’ll be coming back! , I’ve yet to have less than a stellar experience based on her assistance. Cudos, Jill! I’ll be coming back! , More

Exceptional Knowledge and Respect! I have been a loyal customer to the MB brand for over 30 years, but even more relevant, a loyal customer of John Hornbeck for those same 30+ years inc I have been a loyal customer to the MB brand for over 30 years, but even more relevant, a loyal customer of John Hornbeck for those same 30+ years including even before his tenure at MB Tucson. He has always been an easy to deal with and full honest disclosure kind of guy. My kind of friend!! I would recommend him without hesitation to my best friends knowing the type of RESPECT and consideration he provide to them. John you ROCK and yes, the referrals will keep coming your way. I live in Scottsdale and have my new cars delivered to my driveway without even going to the dealership is the only way to buy a car. See you soon John and thanks for ll you do! More