Mercedes-Benz of Virginia Beach

First class dealership - quality shows throughout James was wonderful! He is very knowledgable on all the vehicles and made the process simple. We actually came in on Sunday when it was closed. James James was wonderful! He is very knowledgable on all the vehicles and made the process simple. We actually came in on Sunday when it was closed. James allowed us to test drive a SUV I was in love with. The next day we came in and bought it. He was hassle free, up front, and kind. He made the process so easy. This dealership is what to expect when buying a luxury car. While waiting through the dreaded financial process, they served us Starbucks and even lunch. It isn't much but made the process a bit more bearable. They answered all my questions directly. Next to a home, getting a vehicle is a huge expense. I wanted to know this was a car I will enjoy for years to come. We looked at a lot of vehicles from many dealerships from all the luxury brands to other large known brands of SUVs. We felt this was the best for what we were looking for. From the start we felt at home with this dealership. MB speaks for itself. We purchased the GLC300 at a good price with good trade-in for our other vehicle. The car we chose was still in bubble rap so they loaned us a nice used vehicle in their lot as they prepped our new vehicle. The next day it was ready! I am happy and best of all I look super cute in my SUV! I would recommend this dealership. I feel comfortable knowing I can come back at anytime for service and questions. 5 stars throughout. More

A Very Great Experience I had a great buying experience with Vince. I was coming out of a 2014 E350 that I had really enjoyed. I was trying to determine if I was going keep i I had a great buying experience with Vince. I was coming out of a 2014 E350 that I had really enjoyed. I was trying to determine if I was going keep it or try a 2017 E300. I was hesitant because I felt that the E350 was a better ride and I did not want to be disappointed. Vince assured me with the 2017 specs that I would be receiving the same, if not better ride with the E300. He found the color that met my expectations, the interior was ridiculously refined, and the ride was incredible. Vince is very knowledgeable in regards to Mercedes. Thank you!!! More

The Charles Barker's Mercedes Dealership is the BEST! I recently purchased a 2017 GLC300 4 Matic SUV. Coming out of a Range Rover HSE Supercharge, I had serious expectations for my new car purchase and r I recently purchased a 2017 GLC300 4 Matic SUV. Coming out of a Range Rover HSE Supercharge, I had serious expectations for my new car purchase and reluctantly considered Mercedes. This is my fifth Mercedes purchase and I am not an easy buyer to please! Adam Mayassi approached me on my first visit to the dealership, and from the start, he provided the BEST, "non-pushy" and knowledgeable sales experience that I've ever encountered ! I must admit, I quite frankly had already selected the car and planned to purchase it "cash" from a dealer in Los Angeles! Adam's expert knowledge of the GLC300 in comparison to other Mercedes options caused me to make the cash purchase from him within two days! Adam found the car fully loaded with all of my requirements within one day and bought it into the dealership for me to test drive. I was highly impressed! In addition, the sales department provides extensive support to customers that extends well beyond normal expectations! I am a very satisfied customer, and I am enjoying the best purchase and the best performing vehicle ever! More

Excellent Car Buying Experience at Charles Barker Mercedes I had a top to bottom excellent buying experience selecting a new Mercedes at Charles Barker. I am a repeat customer of Glenn Frankel and he personall I had a top to bottom excellent buying experience selecting a new Mercedes at Charles Barker. I am a repeat customer of Glenn Frankel and he personally saw to it again that I got exactly the perfect car for me, at the right price and took care of every detail. I love my brand new car. It drives and looks like a dream. I would recommend Glenn Frankel and Charles Barker Mercedes to anyone who is considering a new car. More

Great Overall Experience Tish made sure we got the vehicle we wanted and went out of her way to search for the features and options we had on our list. We appreciate her atte Tish made sure we got the vehicle we wanted and went out of her way to search for the features and options we had on our list. We appreciate her attention to detail and knowledge of our new vehicle. More

Outstanding Adham is an outstanding Sales Agent. He was understanding and very knowledgeable about the Mercedes Benz brand. Adham and Yogi were very helpful and u Adham is an outstanding Sales Agent. He was understanding and very knowledgeable about the Mercedes Benz brand. Adham and Yogi were very helpful and understanding. This is my family's second purchase from a Charles Barker dealership and we are very pleased with the experience. More

Best Car buying experience ever! Truly professional in every way! I started dealing with the sales manager Yogi Jaffee back in January of 2016 to begin the order process. Yogi and Sea Truly professional in every way! I started dealing with the sales manager Yogi Jaffee back in January of 2016 to begin the order process. Yogi and Sean were professional and timely at all times. When the car arrived Sean spent as much time as necessary to explain all the features of the new vehicle. More

Excellent car buying experience Mercedes offers a great product line, and Charles Barker's team delivers it in a professional and extremely satisfying manner. Thanks in particular t Mercedes offers a great product line, and Charles Barker's team delivers it in a professional and extremely satisfying manner. Thanks in particular to Adham for a most pleasant car buying experience. More

Awesome experience!!! Mr. Hadrian Apoderado was a phenomenal sales person. From the moment we first stepped inside the dealership to the day we took delivery of our Mercede Mr. Hadrian Apoderado was a phenomenal sales person. From the moment we first stepped inside the dealership to the day we took delivery of our Mercedes Benz, Hadrian was there all the way. He always made himself available through text or phone and he was very sincere, very helpful, and very professional! He was also very happy and excited for us that we're getting our first Mercedes Benz! Mr. Gregory Montie was also very helpful in patiently explaining all details and numbers on paper, make sure we feel comfortable with everything. Management people Mr. Yogi Jaffee and Ms. Grace Mendoza made all these things possible and they also deserve special mention. Without them, these would all still be a dream for us. All other employees at Charles Barker Mercedes Benz that we came across with are all very friendly and welcoming! You wouldn't feel that you are in a Mercedes Benz dealership because everybody treated us with respect. I have had several good sales experiences with Japanese brands before but this one beats them all! My overall experience with Charles Barker Mercedes Benz had been awesome and deserves a 10 out of 5 stars!!! I am looking forward to more experiences with them! More