Mercedes-Benz of Walnut Creek - Service Center

I purchased my Mercedes GL450 from this dealership new and have been a loyal customer for 5 long agonizing years. It had nothing by problems with the car - fortuntely most covered by the extended warranty and have been a loyal customer for 5 long agonizing years. It had nothing by problems with the car - fortuntely most covered by the extended warranty I purchased. On my final visit to repair a water leak that had been going on for NINE MONTHS and which was finally determined to have been caused by poor quality workmanship on behalf of a subcontractor the dealer used (which I paid the dealer for in full), Mr. Slagle (Service Director) had the audacity to suggest that I split the cost of the repair with them to re-do the work they messed up in the first place. I will never return to this dealership ever again. More