Mercedes-Benz of Wilkes-Barre

Mercedes Stopped by to see what was included in Mercedes maintenance, average repair costs, and loaner vehicle information. Spoke with Morgan in Service Depart Stopped by to see what was included in Mercedes maintenance, average repair costs, and loaner vehicle information. Spoke with Morgan in Service Department, she was informing and nice. More

Dealer was very accommodating I had a family emergency that came up and I needed my car to travel, so I walked in to get an oil changed done with no appointment, and they were very I had a family emergency that came up and I needed my car to travel, so I walked in to get an oil changed done with no appointment, and they were very accommodating to my needs, which they really didn't have to because I didn't have an appointment. They even took care of some warranty issues that needed to be done that I really want expecting them to do that day, but they did it in any case because the car was there. Very exceptional service. More

Great experience I had a wonderful experience at Mercedes-Benz. Morgan was the service member that helped me. She was friendly and knowledgeable and was able to answer I had a wonderful experience at Mercedes-Benz. Morgan was the service member that helped me. She was friendly and knowledgeable and was able to answer all questions I had. I would absolutely recommend her and the dealership to anyone. More

Michael Angelo rocks Michelangelo is the best person to work with ever in service I was a previous customer in another dealership and when he came to motor world I was thr Michelangelo is the best person to work with ever in service I was a previous customer in another dealership and when he came to motor world I was thrilled and exactly what I expected I got amazing outstanding service More

Salesman was too notch Our salesman was very knowledgeable and friendly. He knows everything about the car and was very thorough explaining the vehicle. This is a guy who we Our salesman was very knowledgeable and friendly. He knows everything about the car and was very thorough explaining the vehicle. This is a guy who we will buy from in future purchases More

Recall Michaelangelo was the best. Helpful, efficient and knowledgeable. I would highly recommend him as well as everyone I came in contact with. The car was Michaelangelo was the best. Helpful, efficient and knowledgeable. I would highly recommend him as well as everyone I came in contact with. The car was clean upon picking up. Another bonus More

Excellent service Marc wheeler and his team was amazing, Marc was so attentive and answered every question I asked of him! What a great experience! Motorworld you have Marc wheeler and his team was amazing, Marc was so attentive and answered every question I asked of him! What a great experience! Motorworld you have a great team member in Marc. Thank you so very much for making my service appointment such a wonderful experience. You and your team are truly amazing! More

Computer Service Had no problem getting appointment, kept me informed of time frame to be finished. Car cleaned and Michael service consultant excellent. A little expe Had no problem getting appointment, kept me informed of time frame to be finished. Car cleaned and Michael service consultant excellent. A little expensive for what was wrong. More

Stupendous Service took a little longer than expected... but GREAT communication with customers about the service. Great experience and would recommend to my clo Service took a little longer than expected... but GREAT communication with customers about the service. Great experience and would recommend to my closest family and friends. More

Excellent service! I love coming here. Everyone is so friendly. Morgan is my service advisor and she is simply the best! She always makes sure you have absolutely everyt I love coming here. Everyone is so friendly. Morgan is my service advisor and she is simply the best! She always makes sure you have absolutely everything you need and gets it done very fast. More